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BENEFITS OF DOCUMENT
DESCRIPTION
This 5 slide presentation, with copious notes, provides an introductory overview of an equipment service maintenance contract proposal. The proposal lists options for full service, on-call, and parts availability. The presentation provides detail on what is provided in the maintenance contract. The benefits of the service contract are identified. The costs of not being covered with the service contract are identified.
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Source: Best Practices in Customer Service PowerPoint Slides: Customer Service Plan PowerPoint (PPTX) Presentation, eemer600
OVERVIEW
(PPTX)
ABOUT THE AUTHOR
Customer Service Business Framework PowerPoint Diagrams Quality Management & Assurance Cost Reduction Assessment Cost of Quality Consulting Sales Innovation Management Ideation Sales Marketing Plan Development Customer Segmentation Operational Excellence Customer Care Contact Center
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