The Complete Service Design & Innovation Toolkit   Document Bundle
$299.00

THIS IS A DOCUMENT BUNDLE.

A bundle is a pre-defined set of documents. By purchasing the document bundle as a whole, you achieve significant savings from purchasing the documents individually. There is sometimes duplicate content among the bundled documents. See full details below.

The Complete Service Design & Innovation Toolkit (Document Bundle)

The Complete Service Design & Innovation Toolkit (Document Bundle)

Top 1,000 Best Practice
$299.00
Developed by a seasoned Design Thinking Consultant with a wealth of experience at industry giants like Microsoft & IBM, this comprehensive toolkit is your guide to fostering customer-centric innovation and driving increased profitability.
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DESCRIPTION

This product (The Complete Service Design & Innovation Toolkit) is a Document Bundle, which you can download immediately upon purchase.

This bundle consists of:
1. Service Design
2. Design Thinking Workshop Guide
3. Customer Journey Mapping
4. Value Proposition Canvas
5. Business Model Canvas

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form.



THERE ARE 5 PRODUCTS IN THIS BUNDLE:


Service Design means Design Thinking for Services. Service Design, or Experience Design, CX, UX or what ever you might call it is not just about thinking: Design in general is... [read more]

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[NOTE: Our Design Thinking presentation has been trusted by an array of prestigious organizations, including industry leaders such as Apple, MIT, NASA, Ford,... [read more]

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Individual Price: $89.00

Customer Journey Mapping is the process of creating a graphical representation of the steps and stages a customer goes through to experience a product, service, an online... [read more]

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Individual Price: $79.00

The Value Proposition Canvas is a tool developed by Strategyzer which can be applied to understand your customers' needs, and design products and services they... [read more]

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Individual Price: $79.00

The Business Model Canvas (BMC) is a modern, adaptive strategic framework designed for developing new or redesigning existing business models to create a... [read more]

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Individual Price: $79.00
$299.00
Developed by a seasoned Design Thinking Consultant with a wealth of experience at industry giants like Microsoft & IBM, this comprehensive toolkit is your guide to fostering customer-centric innovation and driving increased profitability.
Add to Cart
  

ABOUT THE AUTHOR

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Additional documents from author: 242
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Operational Excellence Consulting, founded in 2009 by Allan Ung, draws from extensive experience at Microsoft, IBM, and Underwriters Laboratories (UL). Specializing in strategy deployment, customer experience design, and operational excellence, we empower global individuals and organizations to drive transformative growth and innovation. By maximizing ... [read more]

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