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DESCRIPTION
This bundle consists of:
1. Service Design
2. Design Thinking Workshop Guide
3. Customer Journey Mapping
4. Value Proposition Canvas
5. Business Model Canvas
THERE ARE 5 PRODUCTS ARE IN THIS BUNDLE:
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Service Design means Design Thinking for Services. Service Design, or Experience Design, CX, UX or what ever you might call it is not just about thinking: Design in general is... [read more]
Individual Price: $79.00
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Design Thinking is a process for creative problem solving. It allows everyone to use creative tools to address a vast range of challenges. The process is action-oriented,... [read more]
Individual Price: $89.00
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Customer Journey Mapping is the process of creating a graphical representation of the steps and stages a customer goes through to experience a product, service, an online... [read more]
Individual Price: $79.00
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The Value Proposition Canvas is a tool developed by Strategyzer which can be applied to understand your customers' needs, and design products and services they... [read more]
Individual Price: $79.00
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The Business Model Canvas is a Strategic Management and Lean Startup template for developing new or redesigning existing business models to create competitive advantage.
The... [read more]
Individual Price: $89.00
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Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form.
OVERVIEW
ABOUT THE AUTHOR
Additional documents from author: 224
Operational Excellence Consulting is a management training and consulting firm dedicated to enhancing the effectiveness and productivity of individuals and organizations. Our mission is to drive lasting beneficial change by leveraging design thinking and lean management approaches. [read more]
Ask the Author a Question
Customer Experience Customer Decision Journey Digital Transformation Service Design Customer Service Customer Care Customer-centric Organization Big Data Robotic Process Automation Customer Satisfaction Human-centered Design Innovation Management Consulting Frameworks Ideation Corporate Culture Body Language Soft Skills Consulting Training Strategy Frameworks Mobile Strategy
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Receive our Free Primer on Lean Management
This 32-page presentation from Operational Excellence Consulting explains the Lean Management philosophy, based on the Toyota Production System (TPS). Learn to eliminate waste. |