Framework for Effective Balanced Scorecard Implementation PPT

This PPT slide, part of the 60-slide Introduction to Balanced Scorecard PowerPoint presentation, presents a framework for a "Good" Balanced Scorecard, emphasizing the integration of objectives, measurements, and targets to drive organizational change. It is structured into 4 key perspectives: Financial, Customer, Internal, and Learning. Each perspective outlines specific business objectives that organizations should focus on.

Under the Financial perspective, objectives like shareholder value, profit, and new revenue are highlighted. Corresponding measurements include percentage dividend growth and operating margins, with targets such as achieving top quartile performance and a 25% increase in new revenue within 3 years. This indicates a clear focus on financial health and growth.

The Customer perspective emphasizes differentiation, strategic alliances, and customer service. Here, measurements like target market share and customer satisfaction are paired with ambitious targets, such as being number one in market share and achieving the highest customer rating. This suggests a strong commitment to enhancing customer relationships and market positioning.

The Internal perspective focuses on productivity and new product development. It includes measurements like revenue per work hour and product development cycle time, with targets aimed at becoming best-in-class and significantly reducing cycle times. This reflects an emphasis on operational efficiency and innovation.

Lastly, the Learning perspective addresses people policy and alliance management, with measurements related to management spans and partnerships. Targets include tripling certain metrics in 3 years, indicating a long-term vision for organizational learning and development.

Overall, the slide effectively outlines a structured approach to performance management, encouraging organizations to set clear objectives and measurable targets across various dimensions.

This slide is part of the Introduction to Balanced Scorecard PowerPoint presentation.

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