DESCRIPTION
Incident Management Process
The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.
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Source: Best Practices in Incident Management Word: Incident Management Process Word (DOC) Document, Adaptive US Inc.
Social Media Strategy Incident Management Project Management ITIL Leadership SWOT Competitive Analysis Strategic Analysis Industry Analysis Environmental Analysis ITSM Service Management Workflow ISO 20000 Workplace Safety HSE
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