Md Monirul Islam Documents (5)

MD MONIRUL ISLAM

Total document(s): 5

Working for 13 Years in IT Service area handling large IT support operations, IT asset management operations, service management and user experiences. Experienced in designing process as per ITIL...

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There are 5 documents published by Md Monirul Islam.

Change Management Process (ITIL ISO 20000)

42-page Word document

Md Monirul Islam

$40.00

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Release Management Process (ITIL ISO 20000)

33-page Word document

Md Monirul Islam

$30.00

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Incident & Service Request Management Process (ITIL ISO 20000)

37-page Word document

Md Monirul Islam

$40.00

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Problem Management Process (ITIL, ISO 20000)

23-page Word document

Md Monirul Islam

$25.00

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IT Service Experience/Customer Satisfaction Mgmt

10-page PDF document

Md Monirul Islam

$20.00

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About Md Monirul Islam

Total document(s): 5

Working for 13 Years in IT Service area handling large IT support operations, IT asset management operations, service management and user experiences. Experienced in designing process as per ITIL too. I have designed CSI process of multinational organizations with implementation. Experienced in measuring Service Experiences to improve IT Services. Worked in ISO:20000 Project of a large corporate company.

Kindly check my LinkedIn Profile....

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