Organizational Structures for Business Relationship Managers PPT
This PPT slide, part of the 110-slide Health Care - Digital Operating Model PowerPoint presentation, presents 3 organizational options for Business Relationship Managers (BRMs) within a healthcare context, focusing on their integration into divisions or IT. Each option outlines a distinct structural approach, highlighting the reporting lines and roles of BRMs.
Option 1 suggests that BRMs are integrated into divisions, where they report directly to divisional leads. This structure emphasizes close collaboration between BRMs and IT, positioning BRMs as primary interfaces for technology-related initiatives. The slide notes that this arrangement allows BRMs to engage with business divisions effectively, ensuring alignment with business needs.
In Option 2, BRMs are situated within the IT department and report to the Chief Information Officer (CIO). This model fosters a strong connection between IT and business, as BRMs work closely with both sides. The slide indicates that BRMs in this setup are instrumental in bridging gaps between technology and business requirements, enhancing service development and management.
Option 3 proposes a hybrid model where BRMs remain within IT, but maintain a dual reporting line—both to the IT department and the business divisions. This dual structure aims to balance the needs of IT with those of the business, ensuring that BRMs have clear performance indicators aligned with business objectives. The slide emphasizes that this arrangement can enhance responsiveness to customer satisfaction and overall service delivery.
Overall, the slide provides a comprehensive overview of how BRMs can be organized, each option presenting unique advantages and challenges. Organizations must consider their specific needs and strategic goals when deciding on the most effective structure for BRMs.
This slide is part of the Health Care - Digital Operating Model PowerPoint presentation.
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