Enhancing Operational Functions for Health Care Network PPT

This PPT slide, part of the 110-slide Health Care - Digital Operating Model PowerPoint presentation, outlines key functions that the Health Care Network (HCN) must enhance to align with its overall vision. It emphasizes the need to address functional gaps across various performance levels. The structure is divided into distinct categories, including service strategy, service development, service management and operations, IT management, and supplier relationship management. Each category contains specific recommendations aimed at improving performance from one quarter to the next.

For instance, under service strategy, business relationship managers are expected to align more closely with the business agenda, acting as a driving force behind achieving requirements. This suggests a shift towards a more integrated approach where business needs directly influence IT strategy. In the IT management section, the focus is on meeting service level agreements (SLAs) and establishing a services integration committee, highlighting the importance of governance and resource allocation.

The slide also addresses risk management, indicating that the risk function should be fully aligned with the corporate risk function. This alignment is crucial for effective data governance and analytics, ensuring that insights are actionable and adequately resourced. The mention of a service transition committee underlines the need for a structured approach to managing changes in service delivery.

Overall, the slide serves as a roadmap for HCN to uplift its operational capabilities. It provides a clear framework for prioritizing initiatives that can lead to improved performance and better alignment with strategic goals. The actionable insights presented here can guide decision-making and resource allocation for executives considering enhancements in their operational frameworks.

This slide is part of the Health Care - Digital Operating Model PowerPoint presentation.

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