This PPT slide, part of the 25-slide Digital Insurance Maturity Model PowerPoint presentation, outlines how digital technologies can generate new value for insurance companies across various dimensions. It is structured into 2 main sections: the set of technologies and their enabling capabilities, which ultimately drive new and improved offerings for customers.
In the left column, several external touchpoints are identified, including social media, mobile platforms, interactive tools, telematics, the Internet of Things (IoT), data and analytics management, and cloud services. Each of these technologies plays a critical role in enhancing customer engagement and operational efficiency. The emphasis on connectedness highlights the importance of personalized interactions, allowing for direct and meaningful engagements with customers through multiple channels.
The right column details the outcomes of leveraging these technologies. It lists specific benefits such as revenue growth, efficiency improvements, enhanced risk management, and better engagement scores. For instance, it suggests potential revenue growth from non-digital sales and cross-selling opportunities, as well as notable reductions in acquisition and administrative costs.
The slide also points to the significance of organizational and operational models, emphasizing a customer-oriented approach and the need for a digital culture. New business models are mentioned, indicating that enriched data can lead to innovative opportunities and improved risk management practices.
Overall, the slide serves as a strategic overview for insurance players looking to harness digital technologies to drive value creation and operational improvements. It presents a compelling case for adopting these technologies to stay relevant and competitive in a rapidly evolving market.
This slide is part of the Digital Insurance Maturity Model PowerPoint presentation.
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