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  1. Provides an overview of Design Thinking - the creative approach to innovation and problem solving.
  2. Introduces Design Thinking mindsets, methods and tools for creating business and customer value.
  3. Ideal for briefing management and staff who are interested to explore how to adopt Design Thinking in their organizations.


Design Thinking is a process for creative problem solving. It allows everyone to use creative tools to address a vast range of challenges. The process is action-oriented, embraces simple mindset shifts and tackles problems from a new direction.

Some of the world's leading brands, such as Apple, Nike, Starbucks and GE, have rapidly adopted the Design Thinking approach. What's more, Design Thinking is being taught at leading universities around the world, including Stanford, Harvard and MIT.

Design Thinking encourages organizations to focus on the people they are creating for, which leads to better products, services, and internal processes. The framework is fully compatible with Lean and Six Sigma approaches.

This overview presentation is ideal for beginners as well as management and staff who are interested to explore into the mindsets and methodology of Design Thinking.

NOTE: This training package includes:
1. Design Thinking Overview training presentation (PowerPoint format)
2. Design Thinking templates (PowerPoint format)
3. Design Thinking poster (PDF format, in color and monochrome, printable in A3 size)


1. Acquire knowledge on the key concepts and principles of Design Thinking
2. Understand the mindsets of a Design Thinker
3. Gain an overview of the Design Thinking process, methods and tools
4. Learn how to apply the Design Thinking approach to problem solving


1. Key Concepts & Principles of Design Thinking
What is Design Thinking?
What Design Thinking Is Not
Some Applications of Design Thinking
Benefits of Design Thinking
Framework of Design Thinking
Case Study: Design Thinking & Innovation at Apple

2. Mindsets of a Design Thinker
Think Users First
Ask the Right Questions
Believe You Can Draw
Commit to Explore
Prototype to Test

3. Design Thinking Process, Methods & Tools
Empathize - Understand Your Customers/Users
Define - Define Clear Project/Business Objectives
Ideate - Explore Ideas and Solutions
Prototype - Build and Visualize Ideas and Solutions
Test - Review and Decide

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Source: Design Thinking Overview PowerPoint document

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Design Thinking Overview

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File Type: PowerPoint (pptx)

File Size: 40.8 MB

Number of Slides: 185 (includes cover, transition, & marketing slides)

Related Topic(s): Service Design

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental PDF document.

Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Mar 5, 2020
Most recent version published: Jun 5, 2021

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