Want FREE Templates on Digital Transformation? Download our FREE compilation of 50+ slides. This is an exclusive promotion being run on LinkedIn.

  Please register (it's free!) or login to view the remaining preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


  1. Provides an overview of the creative approach to innovation and problem solving.
  2. Provides the mindsets, methods and tools for developing customer-centricity.
  3. Provides various techniques for developing creativity and out-of-the-box thinking.


Design Thinking is a process for creative problem solving. It allows everyone to use creative tools to address a vast range of challenges. The process is action-oriented, embraces simple mindset shifts and tackles problems from a new direction.

Design Thinking encourages organizations to focus on the people they are creating for, which leads to better products, services, and internal processes. The framework can be used with analytical problem solving approaches such as Lean and Six Sigma.

This presentation overview is ideal for beginners as well as management and staff who want to experience a first introduction to Design Thinking. You will learn how to solve problems creatively by building empathy, generating ideas, prototyping and testing new concepts before final implementation.

NOTE: This training presentation comes with Design Thinking templates in Powerpoint format.


1. Acquire knowledge on the key concepts and principles of Design Thinking
2. Understand the mindsets of a Design Thinker
3. Gain an overview of the Design Thinking process, methods and tools
4. Learn how to apply the Design Thinking approach to problem solving


1. Key Concepts & Principles of Design Thinking
What is Design Thinking?
What Design Thinking Is Not
Some Applications of Design Thinking
Benefits of Design Thinking
Framework of Design Thinking
Case Study of Design Thinking at Apple

2. Mindsets of a Design Thinker
Think Users First
Ask the Right Questions
Believe You Can Draw
Commit to Explore
Prototype to Test

3. Design Thinking Process, Methods & Tools
Empathize - Understand Your Customers/Users
Define - Define Clear Project/Business Objectives
Ideate - Explore Ideas and Solutions
Prototype - Build and Visualize Ideas and Solutions
Test - Review and Decide

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Design Thinking Overview PowerPoint document

Top Flevy Author [?]

Design Thinking Overview

Sold by Operational Excellence Consulting (this author has 161 documents)


Add to Cart

This business document is categorized under the function(s):

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 40.8 MB

Number of Slides: 185 (includes cover, transition slides)

Related Topic(s): Service Design

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Mar 5, 2020
Most recent version published: Oct 12, 2020

Ask the Author a Question

Must be logged in Click here to log in



Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.


66-slide PowerPoint deck
80-slide PowerPoint deck
Author: Ivana Nissen
3-page PDF document and supporting PowerPoint deck
46-slide PowerPoint deck
Author: Ivana Nissen
25-slide PowerPoint deck
143-slide PowerPoint deck and supporting PDF
23-slide PowerPoint deck
28-slide PowerPoint deck



Become your organization's resident expert on...

Digital Transformation
Strategy Development
Organizational Design (OD)
Performance Management
Post-merger Integration (PMI)
Business Transformation
Organizational Culture (OC)
Change Management
Interested in something else? Browse our 350+ Business Toolkits of best practices, each focused on a specific management topic.