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Design Thinking Frameworks Reference Guide   324-slide PPT PowerPoint presentation (PPTX)
$149.00

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Design Thinking Frameworks Reference Guide (PowerPoint PPTX)

File Type: 324-slide PPT PowerPoint presentation (PPTX)

Top 100 Best Practice $149.00
Crafted by a Design Thinking Expert with a wealth of experience at industry giants like Microsoft and IBM, this presentation serves as your ultimate guide to leveraging Design Thinking Frameworks for enhanced customer experiences.
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BENEFITS OF DOCUMENT

  1. Provides 36 common design thinking frameworks and methodologies for customer experience improvement and reinvention.
  2. Serves as a quick reference guide.
  3. Includes examples and templates.

DESCRIPTION

This product (Design Thinking Frameworks Reference Guide) is a 324-slide PPT PowerPoint presentation (PPTX), which you can download immediately upon purchase.

This comprehensive presentation covers 36 common Design Thinking frameworks, mindsets and methods for Customer Experience innovation and redesign.

Each design framework in this deck covers the five phases of Design Thinking: Empathize, Define, Ideate, Prototype, and Test.

INCLUDED FRAMEWORKS & METHODOLOGIES

1. Design Thinking
2. Assume a Beginner's Mindset
3. Persona
4. Empathy Map
5. Interviews
6. Extreme Users
7. Point Of View
8. "How Might We" Questions
9. Design Brief
10. Stakeholder Map
11. Customer Journey Map
12. Context Map
13. Opportunity Map
14. Brainstorming
15. SCAMPER
16. Affinity Diagram
17. Ideas Evaluation Matrix
18. Prioritization Map
19. Prototypes
20. Rapid Prototyping
21. Storyboard
22. Storytelling
23. Role Play
24. 2x2 Matrix
25. Ways to Grow Framework
26. Feedback Capture Grid
27. 70-20-10 Rule
28. Kano Model
29. Customer Profile
30. Value Proposition Map
31. Value Proposition Canvas
32. Business Model Canvas
33. The Golden Circle
34. Five Whys Analysis
35. ADKAR Model for Individual Change
36. Kotter's Change Management Model

These frameworks and templates are used in many design firms. With this comprehensive document in your back pocket, you can find a way to address just about any problem or design challenge that can arise in your organization.

The level of detail varies by framework, depending on the nature of the model. Examples and templates are provided.

The guide delves into the principles of design thinking, emphasizing a human-centered, hands-on, and iterative approach. It encourages looking at situations from new perspectives, pushing past obvious solutions, and fostering collaboration. The PPT also breaks down the concepts of need, want, and goal, providing clear definitions and examples to help you understand and prioritize user requirements.

Detailed phases such as Empathize, Define, Ideate, Prototype, and Test are thoroughly explained. Each phase includes practical methods and tools, from empathy maps and personas to brainstorming techniques and prototyping strategies. This guide is designed to equip you with actionable insights and practical frameworks to drive innovation and solve complex problems within your organization.

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Service Design PowerPoint Slides: Design Thinking Frameworks Reference Guide PowerPoint (PPTX) Presentation, Operational Excellence Consulting


$149.00
Crafted by a Design Thinking Expert with a wealth of experience at industry giants like Microsoft and IBM, this presentation serves as your ultimate guide to leveraging Design Thinking Frameworks for enhanced customer experiences.
Add to Cart
  

OVERVIEW

File Type: PowerPoint pptx (PPTX)
File Size: 20.6 MB
Number of Slides: 324 (includes cover and all slides)

Terms of usage (for all documents from Operational Excellence Consulting)

ABOUT THE AUTHOR

Additional documents from author: 227

Operational Excellence Consulting, founded in 2009 by Allan Ung, draws from extensive experience at Microsoft, IBM, and Underwriters Laboratories (UL). With over three decades of expertise in strategy deployment, customer experience design, and operational excellence, our mission is clear: empowering global individuals and organizations through Design Thinking and Lean Methodologies. [read more]

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