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BENEFITS OF DOCUMENT
This presentation is a compilation of PowerPoint descriptions and diagrams used to convey 30 different Design Thinking frameworks and models. (Please note that the materials are meant to be used to supplement your own business or classroom presentations. These slides may not be complete for instructional purposes.)
1. Five Modes of Design Thinking
2. The Service Design Attitude
3. Service Design Process
4. Divergent & Convergent Thinking
5. The Double Diamond
6. The Groan Zone
7. Business Model Canvas
8. Business Model Design Process
9. Value Proposition Canvas
10. Value Proposition Map
11. Customer Segment Profile
12. Three Lenses of Human-Centered Design
14. Customer Journey Map
15. Empathy Map
16. Design Brief
17. Point of View (POV)
18. Stakeholder Map
19. Context Map
20. Opportunity Map
21. Prioritization Map
22. Affinity Map
23. Ideas Evaluation Matrix
25. Prototype Evaluation Matrix
26. User Feedback Template
27. The Kano Model
28. Problem Solving Approaches (Left-brain & Right-brain)
29. Five Whys
30. Cause & Effect Analysis
This presentation includes frameworks and models covering Stanford Design School's Five Modes of Design Thinking, Damien Newman's Design Squiggle, Stickdorn's Service Design Process, Divergent & Convergent Thinking, Design Council's Double Diamond, Kaner's Diamond Model of Participation, Strategyzer's Business Model Canvas, Strategyzer's Value Proposition Canvas, IDEO's Human Centered Design Model, Persona, Customer Journey Maps, Xplane's Empathy Map, Design Brief, Point of View Madlib, Stakeholder Map, Context Map, Opportunity Map, Prioritization Map, Affinity Map, Ideas Evaluation Matrix, Storyboards, User Feedback, Prototype Evaluation Matrix, The Kano Model, Problem Solving Approaches, Five Whys and the Cause & Effect Diagram.
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Source: Best Practices in Business Framework PowerPoint Diagrams, Service Design PowerPoint Slides: Design Thinking Frameworks & Models PowerPoint (PPTX) Presentation, Operational Excellence Consulting
ABOUT THE AUTHOR: OPERATIONAL EXCELLENCE CONSULTING
Operational Excellence Consulting is a leading management training and consulting firm dedicated to helping individuals and organizations improve their effectiveness and productivity in the post-pandemic new normal. Our mission is to drive lasting beneficial change by leveraging design thinking and lean management approaches.
We work with a diverse range of clients, including government bodies, multinational corporations, and small and medium-sized enterprises, across a wide spectrum of industries.
Our firm offers a comprehensive suite of capabilities, including Design Thinking, Customer Experience Management, Business Model Innovation, Lean Process Redesign, Total Quality Management (TQM), Total Productive Maintenance (TPM), Kaizen, Value Stream Improvement, Hoshin Kanri (Policy Deployment), Problem Solving Techniques & Tools (e.g. PDCA, 8D, A3, etc.), Training Within Industry (TWI), Suggestion System and Benchmarking.
To ensure the widespread adoption of operational excellence techniques and tools, we pride ourselves on developing high-quality, customizable training materials, presentations, frameworks, and templates to complement your training and business needs.
Operational Excellence Consulting has published 204 additional documents on Flevy.
This business document is categorized under the function(s): Operations Strategy, Marketing, & Sales
It applies to All Industries
File Type: PowerPoint (pptx)
File Size: 2.3 MB
Number of Slides: 116 (includes cover, transition, & marketing slides)
Related Topic(s): Business Framework PowerPoint Diagrams Service Design
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Terms of usage (for all documents from Operational Excellence Consulting)
Initial upload date (first version): Jun 20, 2017
Most recent version published: Oct 8, 2020
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