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Design Thinking - Poster (printable in A0, A1, A2) (PDF)

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HIGHLIGHTS

Author: Ivana Nissen TOP AUTHOR [?]

Immediate, digital download

File Type: 1-page PDF document

Secondary File: Zip archive file (ZIP)

BENEFITS OF DOCUMENT

Introduction to Design Thinking
Introduction to Design Thinking project concept and some kez Design thinking tools
One page - Learning material for Design Thinking approach

DOCUMENT DESCRIPTION

This product (Design Thinking - Poster [printable in A0, A1, A2]) is a 1-page PDF document with a supplemental Zip archive file document, which you can download immediately upon purchase.

Design Thinking poster gives a detailed description of a Design Thinking process.
It is great as introduction to design thinking, an overview of a possible design thinking project, encouraging innovation and design thinking. Poster presents some typical tools for design thinking: Problem Statement / How might we (HMW), Empathy Map, Persona, Customer Journey, Point of View (POV) statement, Idea Communication Sheet, Feedback capture grid.

It is based on Stanford Design thinking model and describes steps:

(EXPLORE)

1. EMPATHIZE – Developing a deep understanding of the challenge and the audience for whom you are designing.

2. DEFINE Clearly articulating the problem you want to solve i.e. Point of View (POV)

3. IDEATE – Brainstorming potential solutions and selecting and developing your solution.

4. PROTOTYPE – Designing a (series of) prototype(s) to show to the stakeholders and test all or part of your solution.

5. TEST- Engaging in testing process with your original user group for feedback to refine and improve the solution.

(ITERATE)

Poster also gives sketches of some key Design Thinking tools and templates:

• Problem Statement / How might we (HMW)
• Empathy Map,
• Persona
• Customer Journey
• Point of View (POV) statement
• Idea Communication Sheet
• Feedback capture grid

DESIGN THINKING
is an approach to solving design problems by understanding users' needs and developing insights to solve those needs.

In addition to the poster you see in the preview above, this product also includes 2 alternate versions of the poster (in the secondary ZIP file).

Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Service Design PDF: Design Thinking - Poster (printable in A0, A1, A2) PDF (PDF) Document, Ivana Nissen

ABOUT THE AUTHOR: IVANA NISSEN

Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science. [read more]

Ivana Nissen has published 26 additional documents on Flevy.

DETAILS

This business document is categorized under the function(s): Strategy, Marketing, & Sales

It applies to All Industries

File Type: PDF (pdf)

File Size: 3.9 MB

Number of Pages: 1

Related Topic(s): Service Design

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental ZIP document.

Initial upload date (first version): May 11, 2021
Most recent version published: Oct 17, 2022

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