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BENEFITS OF DOCUMENT
  1. Detailed Incident Management process flow
  2. Ideal for Awareness or Process Workshops
  3. ITIL v3 Compliant

DOCUMENT DESCRIPTION

ITIL Incident Management Process is essential Process in Service Support. Process is contained in ITIL Service Operation book. Document describes the process in detail including very detailed description of Process flow steps. Other than that, document contains ITIL Incident Management key definitions, process roles, CSFs, KPIs, Risks and Challenges.

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Source: ITIL Incident Management Process - detailed (ITIL v3) PowerPoint document

 

ITIL Incident Management Process - detailed (ITIL v3)

Sold by Ivana Nissen (this author has 5 documents)

$25.00

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This business document is categorized under the function(s): Information Technology   ITIL  

It applies to All Industries.

File Type: PowerPoint (pptx)

File Size: 1.2 MB

Number of Slides: 32

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental PDF document.

Initial upload date (first version): Jan 21, 2016
Most recent version published: Feb 2, 2016

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