DESCRIPTION
The e-commerce market continues to grow exponentially. More people are opting for the convenience of online shopping.
The future of e-commerce is Omni-channel Retailing. A single channel is no longer enough. The challenge is to find a seamless solution for both the customer experience and internal processes.
Omni-channel Retailing means being available at any time and anywhere, making it convenient for the customer. In this changing landscape, 3 critical focus areas are now challenging our company's performance:
1. Omni-channel Marketing
2. Mobile Payment
3. Omni-channel Supply Chain
This presentation provides an overview to all 3 areas and then a deeper dive into the first focus area, Omni-Channel Marketing. Topics covered include Online Marketing, Search Engine Marketing (SEM), next steps, relevant benchmarks, among other topics.
This presentation has been adapted from the broader framework, Omni-channel Retail Strategy, which covers all 3 focus areas.
This deck also includes slide templates for you to use in your own business presentations.
This PPT delves into the evolution of retail, highlighting the shift from traditional bricks-and-mortar operations to the current multi-channel and future omni-channel strategies. It emphasizes the importance of adapting to the rapid growth of e-commerce and the necessity for businesses to rethink their strategies to stay competitive in the 21st century. The presentation outlines the critical focus areas, such as mobile payment solutions and supply chain integration, which are essential for a seamless customer experience.
The deck also provides actionable insights into measuring channel effectiveness and the role of search engine marketing in driving customer conversion. It includes benchmarks and templates to help you evaluate and enhance your marketing efficiency. This comprehensive guide is designed to equip your organization with the tools needed to navigate the complexities of omni-channel retailing and to optimize your marketing efforts for maximum impact.
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Source: Best Practices in Omnichannel Marketing, Retail Strategy PowerPoint Slides: Omni-channel Strategy Series: Omni-channel Marketing PowerPoint (PPT) Presentation, LearnPPT Consulting
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