This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
This product (Omni-channel Strategy Series: Mobile Payment) is a 23-slide PPT PowerPoint presentation slide deck (PPT), which you can download immediately upon purchase.
The e-commerce market continues to grow exponentially. More people are opting for the convenience of online shopping.
The future of e-commerce is Omni-channel Retailing. A single channel is no longer enough. The challenge is to find a seamless solution for both the customer experience and internal processes.
Omni-channel Retailing means being available at any time and anywhere, making it convenient for the customer. In this changing landscape, 3 critical focus areas are now challenging our company's performance:
1. Omni-channel Marketing
2. Mobile Payment
3. Omni-channel Supply Chain
This presentation provides an overview to all 3 areas and then a deeper dive into the second focus area, Mobile Payment. Topics covered include key trends, next steps, and relevant benchmarks.
This presentation has been adapted from the broader framework, Omni-channel Retail Strategy, which covers all 3 focus areas.
This deck also includes slide templates for you to use in your own business presentations.
This PPT delves into the evolution of retail, highlighting the transition from traditional brick-and-mortar operations to the emergence of e-tailers and the recent shift towards multi-channel operations. It emphasizes the critical need for businesses to adapt to the rapid development of the e-commerce industry to stay competitive. The presentation provides a comprehensive analysis of how mobile payment solutions have become a key revenue driver and a crucial component of the omni-channel strategy.
Key trends in mobile payments are explored, including the rise of cloud-enabled payments and secured payment solutions. The document also outlines the next steps for implementing effective mobile payment solutions, addressing key questions such as available payment options and optimizing spend on payment processing. Benchmarks for evaluating mobile payment solutions are provided, helping businesses measure their effectiveness in enhancing customer experience and driving sales. This deck is an essential resource for executives looking to stay ahead in the dynamic e-commerce landscape.
This PPT slide outlines a framework for assessing an organization's maturity in mobile payment solutions, categorized into 5 distinct stages: Entry Level, Developing, Performing, Advanced Functionality, and Leading. Each stage highlights specific characteristics and capabilities related to payment processing.
At the Entry Level, organizations lack a defined strategy for payment solutions, offering only a single payment type. This stage indicates a fundamental gap in functionality. As companies progress to the Developing stage, they begin to establish basic functionalities, such as evaluating payment solutions based on costs and providing multiple payment options. However, the approach remains somewhat rudimentary, focusing on cost tracking and negotiations.
The Performing stage represents a more sophisticated understanding of customer needs. Organizations here implement well-thought-out payment solutions that positively impact customer experience. They allow customers to purchase, receive, and inspect products before payment, reflecting a shift towards customer-centric practices. This stage also emphasizes the establishment of KPIs and benchmarks to monitor payment processing effectiveness.
In the Advanced Functionality stage, organizations further refine their payment solutions, ensuring they align with customer desires and operational efficiency. This includes optimizing spending on payment solutions and exploring additional options to enhance customer experience.
Finally, the Leading stage signifies an organization that has achieved industry leadership in mobile payments. Here, payment solutions are customer-focused, optimized for cost, and encompass all major payment types. The organization actively seeks to stay ahead of market trends, ensuring they remain competitive and responsive to customer needs.
This structured approach provides a roadmap for organizations aiming to enhance their mobile payment capabilities, ultimately driving sales and improving customer satisfaction.
This PPT slide outlines 5 key trends in mobile payments that have emerged to meet the needs of the omni-channel customer. The trends include the use of e-payments for quick transactions, managing parts of the payment processing in-house, cost-effective payment solutions, cloud-enabled payments, and secured payment solutions. Each trend highlights a strategic shift in how businesses are adapting their payment systems to enhance customer experience and operational efficiency.
The first trend emphasizes the growing reliance on e-payments, which streamline transactions and cater to consumer demand for speed and convenience. The second trend suggests a strategic move towards in-house management of payment processes, which may lead to greater control and reduced dependency on third-party providers. Cost-effective solutions are crucial, as businesses seek to minimize expenses associated with payment processing while maintaining service quality.
Cloud-enabled payments represent the fourth trend, indicating a shift towards more flexible and scalable payment systems that can adapt to varying business needs. Finally, the focus on secured payment solutions reflects an increasing priority on security, addressing consumer concerns about data protection and fraud.
The slide also identifies opportunities for optimizing the payment portfolio. It suggests negotiating better credit terms with payment providers to lower costs, implementing various payment solutions to enhance customer flexibility, and evaluating how payment options can generate revenue. Additionally, reviewing current spending on payment solutions can help assess the profitability of developing proprietary invoicing systems.
Overall, this slide provides valuable insights for organizations looking to refine their mobile payment strategies in a rapidly evolving market. Understanding these trends and opportunities is essential for staying competitive and meeting customer expectations.
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
For $10.00 more, you can download this document plus 2 more FlevyPro documents. That's just $13 each.
ABOUT FLEVYPRO
This document is part of the FlevyPro Library, a curated knowledge base of documents for our FlevyPro subscribers.
FlevyPro is a subscription service for on-demand business frameworks and analysis tools. FlevyPro subscribers receive access to an exclusive library of curated business documents—business framework primers, presentation templates, Lean Six Sigma tools, and more—among other exclusive benefits.
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
Read Customer Testimonials
"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."
– David Harris, Managing Director at Futures Strategy
"My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me
in a fraction of the time and money of other solutions. I strongly recommend FlevyPro to any consultant serious about success.
"
– Bill Branson, Founder at Strategic Business Architects
"Flevy.com has proven to be an invaluable resource library to our Independent Management Consultancy, supporting and enabling us to better serve our enterprise clients.
The value derived from our [FlevyPro] subscription in terms of the business it has helped to gain far exceeds the investment made, making a subscription a no-brainer for any growing consultancy – or in-house strategy team."
– Dean Carlton, Chief Transformation Officer, Global Village Transformations Pty Ltd.
"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."
– Roberto Fuentes Martinez, Senior Executive Director at Technology Transformation Advisory
"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"
– Debbi Saffo, President at The NiKhar Group
"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The
quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead.
"
– Roderick Cameron, Founding Partner at SGFE Ltd
"As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.
Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I
have been able to exceed expectations and deliver quality advice and solutions to my clients. The quality and expertise of the authors are exemplary and gives me great confidence to use as part of my service offerings.
I highly recommend this company for any consultant wanting to apply international best practice standards in their service offerings.
"
– Nishi Singh, Strategist and MD at NSP Consultants
"[Flevy] produces some great work that has been/continues to be of immense help not only to myself, but as I seek to provide professional services to my clients, it gives me a large "tool box" of resources that are critical to provide them with the quality of service and outcomes they are expecting."
– Royston Knowles, Executive with 50+ Years of Board Level Experience
Save with Bundles
This document is available as part of the following discounted bundle(s):
Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S, Balanced Scorecard, Disruptive Innovation, BCG Curve, and many more.
Click main image to view in full screen.
