BUY WITH CONFIDENCE
DESCRIPTION
The e-commerce market continues to grow exponentially. More people are opting for the convenience of online shopping.
The future of e-commerce is Omni-channel Retailing. A single channel is no longer enough. The challenge is to find a seamless solution for both the customer experience and internal processes.
Omni-channel Retailing means being available at any time and anywhere, making it convenient for the customer. In this changing landscape, 3 critical focus areas are now challenging our company's performance:
1. Omni-channel Marketing
2. Mobile Payment
3. Omni-channel Supply Chain
This presentation provides an overview to all 3 areas and then a deeper dive into the third focus area, Omni-channel Supply Chain. Topics covered include Delivery & Return Strategies, Order Management Systems (OMS), next steps, relevant benchmarks, among other topics.
This presentation has been adapted from the broader framework, Omni-channel Retail Strategy, which covers all 3 focus areas.
This deck also includes slide templates for you to use in your own business presentations.
This PPT delves into the intricacies of the Omni-channel Supply Chain, emphasizing the critical role of a robust Order Management System (OMS). The OMS is pivotal in ensuring seamless integration between physical and digital channels, providing real-time inventory visibility and enhancing overall operational efficiency. The presentation also outlines various delivery and return strategies, including drop-shipping, click-and-collect, and delivery lockers, each tailored to optimize logistical efficiency and customer satisfaction.
The evolution of retail is thoroughly examined, highlighting the shift from traditional brick-and-mortar operations to the emergence of e-tailers and the recent move towards multi-channel operations. The future of retail is Omni-channel, demanding a strategic approach to meet the increasing expectations of the 21st-century customer. This deck equips you with actionable insights and benchmarks to navigate this complex landscape, ensuring your supply chain remains competitive and customer-centric.
Got a question about the product? Email us at flevypro@flevy.com. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Supply Chain Management, Omnichannel Marketing, Retail Strategy PowerPoint Slides: Omni-channel Strategy Series: Omni-channel Supply Chain PowerPoint (PPT) Presentation, LearnPPT Consulting
Did you need more documents?
Consider a FlevyPro subscription from $39/month. View plans here.
For $14.00 more, you can download this document plus 2 more FlevyPro documents. That's just $13 each.
OVERVIEW
(PPT)
We are a team of management consultants trained by top tier global consulting firms (including McKinsey, BCG, Deloitte, EY, Capgemini) with a collective experience of several decades. We specialize in business frameworks based on real-life consulting engagements.
We have served 100s of clients that range from Fortune 500 companies to tech startups to $1B+ private companies.
[read more]
ABOUT FLEVYPRO
FlevyPro is a subscription service for on-demand business frameworks and analysis tools. FlevyPro subscribers receive access to an exclusive library of curated business documents—business framework primers, presentation templates, Lean Six Sigma tools, and more—among other exclusive benefits.
Click here to learn more about FlevyPro and its benefits.
This document is available as part of the following discounted bundle(s):
Save %!
Omni-channel Strategy - Full Series
This bundle contains 3 total documents. See all the documents to the right.
![]() |
Download our FREE Strategy & Transformation Framework Templates
Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S, Balanced Scorecard, Disruptive Innovation, BCG Curve, and many more. |