This product (Omni-channel Strategy Series: Omni-channel Supply Chain) is a 27-slide PowerPoint presentation (PPT), which you can download immediately upon purchase.
The e-commerce market continues to grow exponentially. More people are opting for the convenience of online shopping.
The future of e-commerce is Omni-channel Retailing. A single channel is no longer enough. The challenge is to find a seamless solution for both the customer experience and internal processes.
Omni-channel Retailing means being available at any time and anywhere, making it convenient for the customer. In this changing landscape, 3 critical focus areas are now challenging our company's performance:
1. Omni-channel Marketing
2. Mobile Payment
3. Omni-channel Supply Chain
This presentation provides an overview to all 3 areas and then a deeper dive into the third focus area, Omni-channel Supply Chain. Topics covered include Delivery & Return Strategies, Order Management Systems (OMS), next steps, relevant benchmarks, among other topics.
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