This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
This product (Marketing Organization 2.0) is a 21-slide PPT PowerPoint presentation slide deck (PPT), which you can download immediately upon purchase.
The Digital Age has fundamentally changed Marketing. There are countless more marketing channels, customer touch points, data sources—all from disparate systems and providers. To deal with these changes, we need a new type of Marketing Organization—Marketing Organization 2.0.
This framework discusses following 3 structural changes needed to evolve our Marketing Organization to 2.0:
1. Centralize the Right Activities
2. Create the Right Organization Structure
3. Redefine Roles and Talent Management
Implementing these structural changes will improve agility within the Marketing Organization.
Additional topics discussed include Marketing Organization Models (Centralized, Distributed, Hybrid), Five Dimensions of Marketing Organizations (Segment-centric, Product-centric, Channel-centric, Geography-centric, Function-centric), new talent pools, new roles and job titles, among other topics.
This deck also includes slide templates for you to use in your own business presentations.
The Marketing Organization 2.0 framework also delves into the strategic decision-making process for centralizing versus distributing marketing activities. It offers a comparative analysis of centralized, distributed, and hybrid models, highlighting the pros and cons of each. This enables organizations to make informed decisions tailored to their unique business needs.
The PPT provides a detailed examination of the five dimensions of marketing organizations: segment-centric, product-centric, channel-centric, geography-centric, and function-centric. Each dimension is explored with its respective trade-offs, allowing executives to understand the implications of different structural choices. This ensures alignment with overarching business objectives.
New roles and talent management strategies are essential components of Marketing Organization 2.0. The presentation outlines emerging roles such as Chief Customer Experience Officer and Data Storyteller, emphasizing the need for diverse skill sets. This focus on talent management ensures that your organization is equipped to handle the complexities of modern marketing.
This PPT slide presents a comparative analysis of centralized versus distributed marketing organizational structures. It highlights the advantages and considerations of each model, emphasizing the need for a strategic approach in determining which activities to centralize and which to keep distributed.
In the centralized model, the presence of a Chief Marketing Officer (CMO) overseeing brand strategy and execution is noted. Key benefits include scale efficiencies, brand alignment, and the ability to share best practices effectively. This model is particularly advantageous for smaller organizations, as it simplifies implementation and fosters consistency across marketing efforts.
Conversely, the distributed model allows for marketing expertise to be allocated to individual brands and business units. This structure promotes innovation and responsiveness to specific brand needs, with initiatives often managed through committees or boards. It is best suited for larger, global companies with multiple brands, where tailored marketing strategies can better address diverse market demands.
The slide also introduces the concept of a hybrid model, termed the Marketing 2.0 Organization, which seeks to balance the strengths of both approaches. It stresses the importance of strategically deciding what to centralize based on the organization’s business objectives. Three guiding questions are proposed to facilitate this decision-making process: assessing potential value creation, evaluating the need for tighter guidelines, and determining the necessity of capturing and sharing insights.
Overall, the slide underscores the critical nature of thoughtful centralization in marketing functions to avoid missed opportunities for efficiency and effectiveness.
This PPT slide presents a comparative analysis of 3 marketing organization models: Distributed, Hybrid, and Centralized. Each model is evaluated based on the degree of centralization, focusing on decision-making roles, the responsibilities of brands, and the advantages associated with each structure.
In the Distributed model, decision-making is limited to a select set of centralized activities, including media buying and digital strategy. This model emphasizes the autonomy of individual business units, with most marketing activities localized within those units. The focus here is on addressing specific issues relevant to each business unit or brand.
The Hybrid model introduces a broader range of decision-making roles. It allows for some centralized oversight while enabling business units to manage their marketing strategies. This model seeks to balance the benefits of centralized control with the flexibility of localized execution. It promotes economies of scale and best-practice sharing while still allowing brands to innovate and adapt to their unique contexts.
The Centralized model represents the highest degree of centralization. It grants strong decision-making authority and oversight rights over branding and marketing strategies. This model institutionalizes best practices through centralized processes, ensuring brand alignment and consistency across the organization. Brands rely on a centralized marketing function for all their marketing needs, which maximizes efficiency and effectiveness.
The trend indicated in the slide points toward greater centralization, suggesting that organizations are increasingly recognizing the benefits of centralized control in enhancing operational efficiency and strategic alignment.
This PPT slide presents a comparative analysis of different organizational structures, specifically focusing on when to use segment-centric, product-centric, channel-centric, geography-centric, and function-centric approaches. Each structure is evaluated based on its applicability, advantages, and disadvantages.
For the segment-centric approach, it is recommended when customer segments exhibit distinct needs. The pros include a holistic view of customer requirements and an enhanced omnichannel experience. However, a potential downside is the risk of functional duplication, which can complicate operations.
The product-centric model is ideal for organizations that prioritize product focus. This structure offers deep expertise in product marketing and facilitates effective feedback loops. Yet, it may hinder cross-selling and upselling opportunities, which could limit revenue potential.
The channel-centric approach is suitable when businesses are organized by purchasing channels. It allows for specialized expertise in specific channels, but can impede the overall omnichannel experience, potentially frustrating customers who expect seamless interactions.
Geography-centric structures are beneficial when local responsiveness is critical. They provide nuanced understanding of regional markets, but can lead to inconsistencies among global brands, which may confuse customers.
Lastly, the function-centric model is appropriate for companies with a singular brand or those requiring deep functional expertise. While it leverages scale effectively, it can pose integration challenges across channels.
The concluding statement emphasizes the necessity for the marketing organization to align closely with the overall business structure, highlighting the importance of coherence in organizational strategy. This slide serves as a strategic guide for executives considering how to structure their organizations for optimal effectiveness.
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
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