The DICE Hard Change Factors framework is a Change Management methodology developed by Perry Keenan, Kathleen Conlon, and Alan Jackson of the Boston Consulting Group. DICE is used to calculate how well a company is implementing or how well it will be able to implement its change initiatives by evaluating 4 “hard” change factors.
Most change professionals are aware of the "soft" factors that influence the success of a change program namely, Vision, Leadership, Organizational Culture, Employee Motivation, Top-down or Participatory Approach. There are also several "hard" factors, which are often not considered. Specifically, there are 4 such hard factors, known as the DICE factors:
D – Duration
I – (Team Performance) Integrity
C – Commitment
E – Effort
This framework is based on a research project conducted in the early 1990s by BCG that analyzed 225 companies. DICE has been used at over 1,000+ companies since its inception, confirming that these factors are the only ones correlated to predict the outcome of Change initiatives.
The DICE framework offers a robust toolset for tracking and comparing project scores over time, allowing executives to make data-driven decisions. It enables organizations to manage a portfolio of projects effectively, determining which ones require the most attention and resources. This methodology is essential for ensuring that change initiatives are aligned with strategic objectives and are executed with precision.
Simplicity is a double-edged sword in the DICE framework, serving as both a strength and limitation. While it provides a clear and straightforward approach to evaluating projects, it also requires careful consideration of its assumptions. Organizations must prioritize the four hard change factors before delving into softer elements, ensuring a comprehensive evaluation of change initiatives. This framework is indispensable for leaders aiming to navigate the complexities of change management with confidence.
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Source: Best Practices in Change Management, Change Factors, Boston Consulting Group, DICE, Perry Keenan, Alan Jackson, Kathleen Conlon PowerPoint Slides: DICE Hard Change Factors PowerPoint (PPT) Presentation Slide Deck, PPT Lab
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