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DESCRIPTION
This bundle consists of:
1. Service Design
2. Design Thinking Workshop Guide
3. Customer Journey Mapping
4. Value Proposition Canvas
5. Business Model Canvas
THERE ARE 5 PRODUCTS ARE IN THIS BUNDLE:
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Service Design means Design Thinking for Services. Service Design, or Experience Design, CX, UX or what ever you might call it is not just about thinking: Design in general is... [read more]
Individual Price: $79.00
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[NOTE: Our Design Thinking presentation has been trusted by an array of prestigious organizations, including industry leaders such as Apple, MIT, NASA, Ford,... [read more]
Individual Price: $89.00
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Customer Journey Mapping is the process of creating a graphical representation of the steps and stages a customer goes through to experience a product, service, an online... [read more]
Individual Price: $79.00
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The Value Proposition Canvas is a tool developed by Strategyzer which can be applied to understand your customers' needs, and design products and services they... [read more]
Individual Price: $79.00
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The Business Model Canvas is a Strategic Management and Lean Startup template for developing new or redesigning existing business models to create competitive advantage.
The... [read more]
Individual Price: $79.00
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Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form.
OVERVIEW This is a discounted bundle of 5 documents.
Operational Excellence Consulting, founded in 2009 by Allan Ung, draws from extensive experience at Microsoft, IBM, and Underwriters Laboratories (UL). With over three decades of expertise in strategy deployment, customer experience design, and operational excellence, our mission is clear: empowering global individuals and organizations through Design Thinking and Lean Methodologies. [read more]
Ask the Author a Question
Customer Experience Customer Decision Journey Service Design Digital Transformation Consulting Training Mobile Strategy Ideation Customer Service Business Transformation Social Media Strategy Customer Care Robotic Process Automation Big Data Customer-centric Organization Customer Satisfaction Human-centered Design Innovation Management Consulting Frameworks Corporate Culture Vision Statement Human Resources Healthcare Body Language Soft Skills Gap Analysis Strategy Frameworks Cyber Security
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This 32-page presentation from Operational Excellence Consulting explains the Lean Management philosophy, based on the Toyota Production System (TPS). Learn to eliminate waste. |