1. Create a culture committed to excellence
2. Develop a strategic plan and communicate it to stakeholders
3. Share responsibility and accountability throughout the organization

DOCUMENT DESCRIPTION

This is an introductory workshop on leadership. It focuses on defining and implementing good leadership practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) publication that integrates global excellence models and provides implementation guidelines for the practitioner. These practices have been validated by over 20 years of research.

The leadership practices include: Developing corporate statements (e.g. vision, mission, core values); Communicating corporate statements to all levels in the organization; Identifying factors that will contribute to organizational success; Developing a strategic plan with goals and objectives that will guide the organization toward its vision; Using risk management to assess strategic goals and objectives; Monitoring and reviewing the strategic plan on a regular basis; Ensuring senior management demonstrates a commitment to continuous improvement; Ensuring senior management participates in professional bodies, conferences, and seminars; Removing barriers to organizational effectiveness; Promoting teamwork amongst employees; Communicating openly to employees about organizational performance; Sharing responsibility, accountability, and leadership throughout the organization; Linking senior management rewards and recognition to organizational performance; Demonstrating responsibility to society and the environment; Learning from ideas and good practices and sharing them internally and with other organizations.

Each practice includes a definition, implementation guidelines and practical examples and may include applicable research findings. The workshop is formatted so that participants learn about best management practices related to the topic and have an opportunity to self-assess against the practices and develop an improvement plan to address gaps.

This workshop is part of a consulting toolkit that includes: the Organizational Excellence Framework publication, scenario games, automated assessments, holistic workshops for micro to large size organizations and modular workshops for each key management area (governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management, continuous improvement & performance measurement).

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