Please register (it's free!) or login to view the document preview.

If you are logged in, your referral link [?] is automatically included below.

EMBED CODE (Copy and Paste)

DOCUMENT DESCRIPTION

This document is a 129-slide PowerPoint presentation that provides an overview of IT Service Management based on the ITIL V3 Best Practice Framework, and is inclusive of the 2011 updates

The whole of the Service Lifecycle (Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement) is covered, with many graphical illustration included.

Very easy to customise!!!!

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: ITIL V3 Service Management Overview PowerPoint document

This document can be purchased as part of a discount bundle:

Everything ITIL! Bundle	View Details
Best Practice (ITIL, Prince2, Risk) Bundle	View Details

This document is part of the following Business Toolkits:

Information Technology	View Details
ITIL	View Details

Top Flevy Author [?]

ITIL V3 Service Management Overview

Sold by Dartview Consulting (this author has 17 documents)

$70.00

ALL FEES INCLUDED

Add to Cart

This business document is categorized under the function(s): Information Technology Strategy, Marketing, & Sales

It applies to All Industries.

File Type: PowerPoint (pptx)

File Size: 3 MB

Number of Slides: 129

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Aug 5, 2013

Ask the Author a Question

Must be logged in Click here to log in

CUSTOMER TESTIMONIALS

"Your business framework guides help us add structure and clarity to what we're doing and I'm sure improve the output. They also save us a lot of time. Just in opportunity cost of our staff alone, these documents have paid for themselves many times over."

– VP of Marketing at a Multinational Corporation

"Flevy has been proven to be an invaluable resource for our firm. We have used many of the documents in our client engagements as have found the content to be very thorough and professionally put together. Good to know a resource like this exists."

– Partner at a Management Consulting Firm

SELECT CUSTOMERS

Flevy has provided quality business documents to businesses and organizations of all sizes across the world—in over 60 countries. Below is just a very small sample of our customer base.

Did you know?

The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

VIEW BY

Are you a business professional?
Join Flevy and sell your business documents.

Just as the mobile apps market has helped software developers earn sustainable, passive income, we hope Flevy will do the same for business professionals, like yourself. There's no reason to let your IP collect dust when it can be making you perpetual income.

CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

	ITIL 4 Foundation - PPT + ITIL 4 Poster (New) Listed under: Information Technology ITIL View more from: Ivana Nissen Top Flevy Author [?] 234-slide PowerPoint deck and supporting PDF. ITIL 4 Foundation PPT + ITIL 4 Foundation Poster ( printable in A1, A2, A3 format) 200 pages PPT + 75+ Exam preparation Questions Couseware is accredited according to the actual official Syllabus and contains: - The key [read more]	$85.00 Add to Cart View Details
	ITIL 4 Poster: ITIL 4 Key Concepts (2019) - New Listed under: Information Technology View more from: Ivana Nissen Top Flevy Author [?] 2-page PDF document. ITIL 4 Poster - 2019, ITIL 4 - Service Value System Poster - printable in A1, A2, A3 ( Note: This poster is also available as part od "ITIL 4 Foundation - PPT + ITIL 4 Poster" as well as "ITIL 4 - Bundle of 5 [read more]	$25.00 Add to Cart View Details
	ITIL 4 Poster: ITIL 4 Service Value Chain (Inputs-Outputs) Listed under: Information Technology View more from: Ivana Nissen Top Flevy Author [?] 1-page PDF document. ITIL 4 Poster - 2019, ITIL 4 - Service Value Chain ( Inputs & Outputs) Poster - printable in A1, A2, A3 Poster gives complete overview of INPUTS and OUTPUTS of all 6 Service Value Chain Activities. Service Value chain activities [read more]	$25.00 Add to Cart View Details
	Frameworks for IT Management Listed under: Information Technology Outsourcing View more from: Operational Excellence Consulting Top Flevy Author [?] 216-slide PowerPoint deck. This presentation is a collection of PowerPoint diagrams and templates used to convey 50 different IT governance, management and delivery excellence models/frameworks. (Please note that these are diagrams and charts that are to be used [read more]	$69.00 Add to Cart View Details
	IT Strategy Listed under: Information Technology View more from: LearnPPT Top Flevy Author [?] 30-slide PowerPoint deck. This is a comprehensive document on Information Technology (IT) / Management Information Systems (MIS) Strategy. This document includes IT strategy frameworks, critical success factors, detailed project approach and [read more]	$39.00 Add to Cart View Details
	Design, Build and Run an Effective IT (Service) Strategy to Business Needs Listed under: Information Technology Strategy, Marketing, & Sales View more from: Martin Palmgren Top Flevy Author [?] 160-page PDF document. The "Deliver Business Value with IT" series provides a good overview and actionable material of the ways a CIO can provide valuable and effective support to your company strategy and leverages business model concepts to deliver [read more]	$299.00 Add to Cart View Details
	ITIL Service Catalogue Template Listed under: Information Technology View more from: Dartview Consulting Top Flevy Author [?] 11-page Word document. This document is based on ITIL v3 and provides a template for a detailed Service Catalogue. A Service Catalogue is one of the three elements of an IT Service Providers, Service Portfolio. The Service Portfolio is the complete set of [read more]	$30.00 Add to Cart View Details
	ITIL Incident Management Process Listed under: Information Technology ITIL View more from: Ivana Nissen Top Flevy Author [?] 34-slide PowerPoint deck and supporting PDF. ITIL Incident Management Process is essential Process in Service Support. Process is contained in ITIL Service Operation book. Document describes the process in detail including very detailed description of Process flow steps. Other than [read more]	$25.00 Add to Cart View Details
	ITIL Incident Management Workflow - Process Guide Listed under: Information Technology ITIL View more from: Ivana Nissen Top Flevy Author [?] 68-page Word document and supporting PDF. This document establishes an Incident Management (IM) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Incident Management [read more]	$45.00 Add to Cart View Details
	ITIL v3 Business Relationship Management Overview Listed under: Information Technology Strategy, Marketing, & Sales View more from: Dartview Consulting Top Flevy Author [?] 50-slide PowerPoint deck. This document is a 50-slide PowerPoint presentation that provides an overview of the Business Relationship Management process/role within the ITIL V3 Best Practice Framework. BRM has become an increasingly important process/role as [read more]	$75.00 Add to Cart View Details

Keyphrase:
Search in...	Document Title Document Description
Filter by author:
Filetype:	PowerPoint Excel Word PDF
Library:	Marketplace FlevyPro [?]

ITIL V3 Service Management Overview

Log In Below

Receive our Free Primer on Strategy Development & Execution

Get Our FREE Product.