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DOCUMENT DESCRIPTION

This document is a 129-slide PowerPoint presentation that provides an overview of IT Service Management based on the ITIL V3 Best Practice Framework, and is inclusive of the 2011 updates

The whole of the Service Lifecycle (Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement) is covered, with many graphical illustration included.

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Source: ITIL V3 Service Management Overview PowerPoint document

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ITIL V3 Service Management Overview

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This business document is categorized under the function(s):

Information Technology Strategy, Marketing, & Sales

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 3 MB

Number of Slides: 129 (includes cover, transition slides)

Related Topic(s): Information Technology ITIL Service Management

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Initial upload date (first version): Aug 5, 2013

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This document is available as part of the following discounted bundle(s):

Everything ITIL!

$125.00

This bundle contains 3 additional documents.

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ITIL Continual Service Improvement

76-slide PowerPoint deck

$65.00

Author:

ITIL v3 Business Relationship Management Overview

50-slide PowerPoint deck

$75.00

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Using an Agile Burn-Down Chart for ITIL Problem Management

40-slide PowerPoint deck

$40.00

Author:

Best Practice (ITIL, Prince2, Risk)

$200.00

This bundle contains 8 additional documents.

View Full Details

ITIL Continual Service Improvement 76-slide PowerPoint deck $65.00 Author:	ITIL Service Catalogue Template 11-page Word document $30.00 Author:	ITIL Service Improvement Plan Template Excel workbook $40.00 Author:	ITIL Service Level Agreement Template 27-page Word document $30.00 Author:
ITIL v3 Business Relationship Management Overview 50-slide PowerPoint deck $75.00 Author:	Using an Agile Burn-Down Chart for ITIL Problem Management 40-slide PowerPoint deck $40.00 Author:	PRINCE2 Project Management Overview 77-slide PowerPoint deck $60.00 Author:	Complete Guide to Risk Management (M_o_R) 129-slide PowerPoint deck $70.00 Author:

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