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4 ITIL based documents in one great value bundle!

Learn all about ITIL V3 with a overview that cover the whole Service Lifecycle. From Service Strategy, Service Design, Service Transition on into Service Operation.

Whole presentations dedicated to Continual Service Improvement, Business Relationship Management, and using ITIL with Agile.


THERE ARE 4 DOCUMENTS ARE IN THIS BUNDLE:


This document is a 129-slide PowerPoint presentation that provides an overview of IT Service Management based on the ITIL V3 Best Practice Framework, and is inclusive of the... [read more]

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Individual Price: $70.00

This document is a 76-slide PowerPoint presentation that provides an overview of Continual Service Improvement using the ITIL V3 Best Practice Framework. Packed with key... [read more]

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Individual Price: $65.00

This document is a 50-slide PowerPoint presentation that provides an overview of the Business Relationship Management process/role within the ITIL V3 Best Practice... [read more]

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Individual Price: $75.00

40 slide deck providing an overview of the Agile suite of Methodologies (XP, Scrum), an overview of ITIL Problem Management, and moving on to show how to create an Scrum... [read more]

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Individual Price: $40.00

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Initial upload date (first version): Mar 29, 2015

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