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DOCUMENT DESCRIPTION Customer service is about how a company deals with its customers before, during and after a purchase of a product or use of a service. It is a series of activities designed to enhance the level of customer satisfaction - that is, the feeling that a product or service has met the customer expectation. A combination of knowledge, attitude, techniques and skills are essential for the customer service professional to provide a holistic and quality customer experience. Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead. Source: Customer Service Essentials PowerPoint document
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This business document is categorized under the function(s): It applies to All Industries File Type: PowerPoint File Size: 5.2 MB Number of Slides: 102 (includes cover, transition slides) Related Topic(s): Customer Service Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document. Terms of usage (for all documents from Operational Excellence Consulting) Initial upload date (first version): Dec 11, 2014 Ask the Author a Question Must be logged in Click here to log in ![]() ![]() |
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