Want FREE Templates on Digital Transformation? Download our FREE compilation of 50+ slides. This is an exclusive promotion being run on LinkedIn.

Customer Centric Culture Self Assessment Framework   21-slide PPT PowerPoint presentation (PPTX)
$49.00

Customer Centric Culture Self Assessment Framework (21-slide PPT PowerPoint presentation (PPTX)) Preview Image Customer Centric Culture Self Assessment Framework (21-slide PPT PowerPoint presentation (PPTX)) Preview Image Customer Centric Culture Self Assessment Framework (21-slide PPT PowerPoint presentation (PPTX)) Preview Image Customer Centric Culture Self Assessment Framework (21-slide PPT PowerPoint presentation (PPTX)) Preview Image Customer Centric Culture Self Assessment Framework (21-slide PPT PowerPoint presentation (PPTX)) Preview Image Customer Centric Culture Self Assessment Framework (21-slide PPT PowerPoint presentation (PPTX)) Preview Image Customer Centric Culture Self Assessment Framework (21-slide PPT PowerPoint presentation (PPTX)) Preview Image Customer Centric Culture Self Assessment Framework (21-slide PPT PowerPoint presentation (PPTX)) Preview Image
Arrow   Unlock all preview images:   Login Register

Customer Centric Culture Self Assessment Framework (PowerPoint PPTX)

File Type: 21-slide PPT PowerPoint presentation (PPTX)
Secondary File: Zip archive file (ZIP)

Top 1,000 Best Practice $49.00
FlevyPro price: $34.30 (30% discount)


Add to Cart
  


BUY WITH CONFIDENCE

Immediate digital download upon purchase.
Lifetime document updates included with purchase.
Fully editable & customizable PPTX document.
Supplemental ZIP document also included.
Trusted by over 10,000+ organizations.

BENEFITS OF DOCUMENT

  1. Identify how customer centric you are as a company
  2. Analyse your company culture to identify gaps in its company focus
  3. Prioritise areas for improvement in company culture

DESCRIPTION

This product (Customer Centric Culture Self Assessment Framework) is a 21-slide PPT PowerPoint presentation (PPTX) with a supplemental Zip archive file document, which you can download immediately upon purchase.

Having a company culture which is truly customer centric is critical to business success in a world where delivering great customer experiences is a key differentiator in the market.

This cultural self-assessment framework which comes with an explanatory powerpoint document along with the tool itself and an associated analysis spreadsheet will help any company to identify how customer focused they truly are, and the gaps that need to be worked on.

Using this framework, you will be able to assess your organisational culture along more than 10 dimensions to truly identify the customer-focused culture you aspire to in your company, your current culture and how to get where you are aiming to be.

Getting your culture right can be the key to unlocking significant organisational value, empowering your team members and truly delivering experiences that your customers value. This tool will allow you to target different aspects of your culture and identify where imporvements will drive the most value.

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Customer Experience, Customer-centric Culture, Customer-centric Organization PowerPoint Slides: Customer Centric Culture Self Assessment Framework PowerPoint (PPTX) Presentation, CustCore Consulting


$49.00
FlevyPro price: $34.30 (30% discount)


Add to Cart
  

OVERVIEW

File Type: PowerPoint pptx (PPTX)
Secondary File: Zip archive file zip (ZIP)
File Size: 996.6 KB
Number of Slides: 21 (includes cover and all slides)

Terms of usage (for all documents from CustCore Consulting)


ABOUT THE AUTHOR

Author: CustCore Consulting
Additional documents from author: 3

CustCore Consulting is a boutique consultancy firm which helps businesses unlock hidden growth through a focus on significantly improving end-to-end customer and employee experience. [read more]

Ask the Author a Question

Must be logged in

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.
This author is teaching a Flevy Executive Learning (FEL) program called The Customer Experience Rocket.
Bundle and save! You can save up to % with bundles!

View bundle(s)




Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab




Read Customer Testimonials




Save with Bundles

This document is available as part of the following discounted bundle(s):

Save %!
Customer Experience Assessment, Strategy and Implementation

This bundle contains 4 total documents. See all the documents to the right.

$145.00


Add Bundle & Save


Customers Also Bought These Documents


Customers Also Like These Documents

Related Management Topics


Customer Experience Customer Decision Journey Customer-centric Organization Growth Strategy Digital Transformation Customer-centric Culture Business Framework PowerPoint Diagrams Big Data Jobs-to-Be-Done Customer Relationship Management Shareholder Value Ideation Creativity Service Design Innovation Management Corporate Culture Financial Modeling Business Case Development Cost of Quality Cost Reduction Assessment Quality Management & Assurance Breakout Strategy Sales Porter's Five Forces Mobile Strategy Cyber Security Business Transformation Robotic Process Automation

Download our FREE Digital Transformation Templates

Download our free compilation of 50+ Digital Transformation slides and templates. DX concepts covered include Digital Leadership, Digital Maturity, Digital Value Chain, Customer Experience, Customer Journey, RPA, etc.