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The Business Process Maturity Model (BPMM) captures a 5-level evolutionary improvement path that guides organizations as they move from immature, inconsistent business activities (level 1) to mature, disciplined processes (level 5). BPMM orders these stages so that improvements at each stage provide a foundation on which to build improvements undertaken at the following stage.

Therefore, we can leverage BPMM to provide a roadmap for Continuous Process Improvement. BPMM also helps identify process deficiencies and guides the improvements in logical, incremental steps.

BPMM originally was developed to ensure organizational readiness prior to initiating technology deployment. BPMM helps achieve uniform standards, identify weaknesses in workflows, and create standardized tailored processes that simplify the requirements for enterprise applications. BPMM achieves organizational agility, reduces the complexity of enterprise applications, and provides means to specify contractual requirements correctly and lower operating costs.

BPMM assimilates important guidelines, improvements and lessons learned from its predecessor models—Process Maturity Framework (PMF), Capability Maturity Model (CMM) for Software, and Capability Maturity Model Integration (CMMI).

The complete BPMM framework encapsulates 30 Process Areas that are defined over 5 Maturity levels. This full framework is explained in detail across 5 presentations (all included in this bundle).