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Business Documents (Page 2)

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ITIL Incident Management Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
68-page Word document and supporting PDF. This document establishes an Incident Management (IM) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Incident Management [read more]
$50.00

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ITIL Lifecycle Poster (ITIL v3-2011)
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
1-page PDF document. ITIL v3 - 2011 Lifecycle Poster - printable in A1, A2, A3 Poster describes ITIL Lifecycle model: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Poster includes all ITIL [read more]
$20.00

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Bundle (5 Documents)
ITIL Service Operation - All 5 Processes product bundle
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
There are 5 documents in this bundle:
$100.00

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Six Sigma - Statistical Process Control (SPC)
Listed under:  Operations  Outsourcing
View more from: Operational Excellence Consulting LLC   Top Flevy Author [?]
147-slide PowerPoint deck and supporting Excel workbook. The Six Sigma - Statistical Process Control (SPC) Training Module includes: 1. MS PowerPoint Presentation including 143 slides covering Introduction to Process Control, Types of Histograms, Measures of Location & Variability, [read more]
$49.50

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Organizational Excellence Framework - Suppliers & Partners
Listed under:  Operations  Quality Management System
View more from: Dawn Ringrose
51-slide PowerPoint deck. This is an introductory workshop on suppliers and partners. It focuses on defining and implementing good supplier and partner practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) [read more]
$160.00

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Process Map Series: Order to Cash
Listed under:  Operations  Process mapping
View more from: BusinessRules
9-slide PowerPoint deck and supporting Excel workbook. Engaging in the exercise of reviewing and documenting your company's business processes is the first step in learning exactly how work is being performed, where the opportunities for improvement lie and what bottlenecks and inefficiencies [read more]
$29.00

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ITIL Change Management Process - PPT
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
32-slide PowerPoint deck and supporting PDF. ITIL Change Management Process is essential Process in Service Transition. Process is contained in ITIL Service Transition book. Document describes the process in detail including Process flow, key definitions, process roles, CSFs, KPIs, Risks and Challenges.
$30.00

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Process Mapping Series: Procure to Pay
Listed under:  Operations  Process Mapping
View more from: BusinessRules
13-slide PowerPoint deck and supporting Excel workbook. Engaging in the exercise of reviewing and documenting your company's business processes is the first step in learning exactly how work is being performed, where the opportunities for improvement lie and what bottlenecks and inefficiencies [read more]
$29.00

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How to Create a Culture that Supports Innovation
13-page PDF document. Innovation is actually easy--when the corporate culture is supporting it. Unfortunately today many companies show "excellent" practise killing the innovative spirit. In this new in-depth article Dirk Loop explores the [read more]
$20.00

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Bundle (3 Documents)
ITIL Service Operation - Process Guides product bundle
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
There are 3 documents in this bundle:
$120.00

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