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Business Documents (Page 2)

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Project Management Body of Knowledge (PMBOK) Overview
45-slide PowerPoint deck. The enclosed document gives an overview to the Project Management Body of Knowledge (PMBOK Guide), published by the PMI. The document gives an overview of what is Project Management, how different process groups interact with [read more]
$39.00

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ITIL Incident Management Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
68-page Word document and supporting PDF. This document establishes an Incident Management (IM) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Incident Management [read more]
$45.00

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Message Mapping Tool
Listed under:  Corporate Communications  Public Relations
View more from: Demand Metric   Top Flevy Author [?]
Excel workbook. The Message Mapping Tool is used to document and assess the key messages that are important for your target audience to hear about your company or its products. Message maps provide a method for brainstorming and prioritizing potential [read more]
$49.95

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Bundle (3 Documents)
ITIL Service Operation - Process Guides product bundle
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
There are 3 documents in this bundle:
$120.00

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Bundle (5 Documents)
ITIL Service Operation - All 5 Processes product bundle
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
There are 5 documents in this bundle:
$90.00

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Process Map Series: Order to Cash
Listed under:  Operations  Process mapping
View more from: BusinessRules
9-slide PowerPoint deck and supporting Excel workbook. Engaging in the exercise of reviewing and documenting your company's business processes is the first step in learning exactly how work is being performed, where the opportunities for improvement lie and what bottlenecks and inefficiencies [read more]
$29.00

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Bundle (4 Documents)
Six Sigma Training Black Belt, Green Belt, Yellow Belt product bundle
Listed under:  Operations  Six Sigma
View more from: gureser
There are 4 documents in this bundle:
$249.00

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ITIL Change Management Process - PPT
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
32-slide PowerPoint deck and supporting PDF. ITIL Change Management Process is essential Process in Service Transition. Process is contained in ITIL Service Transition book. Document describes the process in detail including Process flow, key definitions, process roles, CSFs, KPIs, Risks and Challenges.
$30.00

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ITIL Service Level Management (SLM) Template - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
66-page Word document and supporting PDF. This document establishes a Service Level Management (SLM) process according to ITIL best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Service Level [read more]
$45.00

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Six Sigma - Statistical Process Control (SPC)
Listed under:  Operations  Outsourcing
View more from: Operational Excellence Consulting LLC   Top Flevy Author [?]
147-slide PowerPoint deck and supporting Excel workbook. The Six Sigma - Statistical Process Control (SPC) Training Module includes: 1. MS PowerPoint Presentation including 143 slides covering Introduction to Process Control, Types of Histograms, Measures of Location & Variability, [read more]
$49.50

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