TLDR The organization faced the challenge of balancing current product success with the need for innovation to meet future market demands while applying the McKinsey 3 Horizons Model. The outcome included a 15% year-over-year revenue increase from new products and a 10% market share growth, highlighting the effectiveness of strategic resource allocation and the establishment of an innovation team.
TABLE OF CONTENTS
1. Background 2. D2C Growth Strategy Methodology 3. Growth Challenges & Considerations 4. Implementation KPIs 5. D2C Growth Strategy Implementation Insights 6. Project Deliverables 7. McKinsey 3 Horizons Model Best Practices 8. Resource Allocation Across Horizons 9. Incorporating Innovation into Company Culture 10. Measuring the Success of Horizon 3 Investments 11. Strategic Risks in Pursuing New Horizons 12. McKinsey 3 Horizons Model Case Studies 13. Additional Resources 14. Key Findings and Results
Consider this scenario: The organization is a direct-to-consumer health foods player grappling with the need to balance current product success while innovating for future market demands.
Despite a robust entry into the market and a loyal customer base, the company recognizes the imperative to invest in new product lines and technology to sustain growth. The challenge lies in effectively applying the McKinsey 3 Horizons Model to ensure continuous growth without disrupting the current profitable operations.
The organization is at a pivotal juncture where the immediate success must be leveraged to fuel long-term sustainability and innovation. Two hypotheses emerge: firstly, that the organization's current operational focus on Horizon 1 is cannibalizing resources from Horizon 2 and Horizon 3 initiatives, which are crucial for future growth. Secondly, there may be a strategic misalignment between the company's growth objectives and its investment in innovation and new market development.
For effective implementation, take a look at these McKinsey 3 Horizons Model best practices:
The methodology proposed requires a delicate balance between maintaining the profitability of existing products and investing in future growth. Executives may be concerned about the risk of diverting funds from proven earners to untested initiatives. In addressing this, we emphasize the structured approach to risk management within the methodology, ensuring that investments in Horizons 2 and 3 are both calculated and monitored closely.
Anticipating the need for a cultural shift within the organization, we understand the importance of leadership buy-in and the establishment of a culture that values innovation as a key component of long-term success. Executives must champion this shift and provide the necessary resources and support to foster an innovative environment.
Business outcomes post-implementation include a diversified product portfolio that mitigates risk, a sustainable growth trajectory, and a stronger competitive position in the health foods market. We quantify these outcomes by aiming for a 20% year -over-year growth in new product revenue and a 10% increase in market share within three years.
KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.
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During the implementation, it became evident that aligning the organization's reward system with the desired innovation behaviors was critical. By incentivizing teams for taking calculated risks and pursuing Horizon 2 and 3 initiatives, the organization saw a measurable increase in the number of viable new products entering the pipeline.
Another insight was the importance of establishing a dedicated innovation team with a direct reporting line to the CEO. This structural change ensured that new initiatives received the necessary attention and were not sidelined by the demands of the core business.
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Allocating resources effectively across the three horizons is a critical component of the model. The key is not to treat resource allocation as a zero-sum game but rather as a dynamic and fluid process. According to McKinsey, top-performing companies allocate on average 70% of their resources to core business activities (Horizon 1), 20% to emerging opportunities (Horizon 2), and 10% to creating genuinely new business (Horizon 3).
It's essential to regularly review and adjust these allocations based on performance, market changes, and the strategic importance of each horizon. This ensures that the company can maintain flexibility and responsiveness to emerging trends and disruptions. The use of scenario planning can aid in understanding how different allocations can impact the future state of the business, allowing for more informed decision-making.
Embedding innovation into the company culture requires more than just a mandate; it necessitates a shift in mindset at all levels of the organization. Leaders must champion innovation by setting a vision, providing the necessary resources, and by rewarding risk-taking and learning from failures. According to BCG's most innovative companies report, 79% of strong innovators have well-defined innovation strategies compared to just 47% of weak innovators.
Moreover, creating collaborative spaces, both physically and virtually, where employees from different functions can come together to brainstorm and test new ideas, has proven to be an effective strategy. This not only fosters a culture of innovation but also drives cross-functional learning and cooperation, which are critical for innovation to flourish.
Horizon 3 investments, by their nature, are long-term and inherently riskier. Measuring their success should focus on learning and future potential rather than immediate financial returns. Metrics such as the number of new ideas generated, percentage of ideas that progress to development stages, and the learning outcomes from failed projects are useful indicators of Horizon 3 success. According to Accenture, companies that focus on 'innovation performance' as opposed to 'innovation input' are 2.4 times more likely to achieve above-average growth.
It is also important to track how Horizon 3 initiatives contribute to the overall strategic goals of the company. This could include their impact on brand reputation, market positioning, or their role in driving future revenue streams. Establishing clear criteria for success in Horizon 3 is essential for maintaining support and investment in these initiatives.
While pursuing new growth opportunities is essential, it comes with strategic risks that must be carefully managed. Diversifying too quickly or too far from the core business can lead to overextension and dilution of the brand. Additionally, entering new markets or developing new technologies can expose the company to new competitors and regulatory challenges. PwC's Global CEO Survey indicates that 40% of CEOs are concerned about the speed of technological change, which underscores the risk of misaligned innovation efforts.
Risk management strategies should include robust market analysis, competitive intelligence, and a clear understanding of the company’s capacity to absorb and integrate new ventures. It's also critical to maintain a portfolio approach to innovation, spreading risk across multiple initiatives and being prepared to pivot or divest as necessary. This balanced approach allows a company to explore new opportunities while safeguarding its core business.
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Here is a summary of the key results of this case study:
The initiative's overall success is evident through significant achievements in key performance indicators, notably in revenue growth from new products, market share expansion, and enhanced customer metrics. The strategic allocation of resources across the McKinsey 3 Horizons Model has proven effective, particularly with the establishment of a dedicated innovation team that directly contributed to a healthier innovation pipeline. However, while the initiative has made considerable strides towards its objectives, reaching closer to the 20% year-over-year growth target in new product revenue would have been ideal. Alternative strategies, such as more aggressive marketing tactics or further diversification of product offerings, might have bolstered these outcomes. Additionally, deeper market analysis and competitive intelligence could have further optimized the strategic risk management approach.
For next steps, it is recommended to continue refining the resource allocation model to ensure even more dynamic responsiveness to market changes. Further investment in customer engagement and market research could uncover additional opportunities for innovation within Horizon 2 and Horizon 3 initiatives. Strengthening the feedback loop between market performance and innovation planning will be crucial. Additionally, exploring strategic partnerships or acquisitions could accelerate growth in new markets or technologies, leveraging external expertise and innovation. Finally, maintaining the balance between core business profitability and investment in future growth will remain paramount.
The development of this case study was overseen by David Tang. David is the CEO and Founder of Flevy. Prior to Flevy, David worked as a management consultant for 8 years, where he served clients in North America, EMEA, and APAC. He graduated from Cornell with a BS in Electrical Engineering and MEng in Management.
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Source: Strategic Diversification for Agriculture Firm, Flevy Management Insights, David Tang, 2024
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