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Strategic Framework for Customer-Centric Pricing PPT


This PPT slide, part of the 133-slide Pricing Strategy Workshop PowerPoint presentation, outlines a structured approach for organizations to enhance their pricing strategies by focusing on customer value. It emphasizes the importance of understanding what customers truly value, which is the first step in the process. This understanding can be achieved through various mechanisms such as conducting surveys, analyzing past spending patterns, and assessing future market directions.

Following this, the slide suggests assessing potential pricing levels based on the insights gathered. This step is crucial as it allows businesses to gauge how much customers are willing to pay, aligning their offerings with market expectations. The next phase involves developing, revamping, or repositioning products to better meet customer needs and maximize perceived value.

Setting pricing to capture this value is highlighted as a pivotal step. It suggests that organizations should strategically determine their pricing models to reflect the value delivered to customers, ensuring that they can optimize their contribution margins.

The slide also emphasizes the creation of marketing and communication materials that effectively convey this value proposition to customers. This is essential for ensuring that the target audience understands the benefits of the product or service being offered.

Lastly, the slide discusses the importance of training and incentivizing customer-facing personnel. This training should focus on selling the value rather than just the product features, which can help in breaking old sales habits. The integration of sales force incentives is mentioned as a means to encourage this shift in focus. Overall, the slide provides a comprehensive roadmap for organizations aiming to refine their pricing strategies through a customer-centric lens.




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