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Lesson 5 - How to Deal with Conflict, Problems, Difficult Employees, & Firing   20-page Word document
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Lesson 5 - How to Deal with Conflict, Problems, Difficult Employees, & Firing (Word DOCX)

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You, as manager, need to do your best to make sure your department is running like a well-oiled "team-machine." However, just when you think everything is going along smoothly and under control, the inevitable conflicts, disagreements, and differences of opinion start to escalate, and harmony within the team is disrupted. There might be legal consequences in certain situations. In some cases, it's time to fire the individual.

Your job as manager goes beyond just making sure you hit the numbers. You sometimes need to be a counsellor or mediator. In most cases, using good old common sense will get you through the issue at hand. You should be the first line of defence, as you might be able to handle the situation by just listening and showing some compassion. You should, however, never be afraid to ask for HR's help whenever needed.

This paper will deal with all these issues and more.

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Source: Best Practices in Conflict Management Word: Lesson 5 - How to Deal with Conflict, Problems, Difficult Employees, & Firing Word (DOCX) Document, Grant Stanley


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File Type: Word docx (DOCX)
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ABOUT THE AUTHOR

Author: Grant Stanley
Additional documents from author: 31

As a Synergist that connects upwards and downwards cross functionally, my Leadership Brand is building an all-inclusive environment with a diversity in cultures, experiences and genders, delivering high financial performance built on key pillars of Customer Centricity.

Target-oriented Sales and Marketing Expert with a 24-year outstanding Sales and Marketing record. Proven success in both B2B and B2C verticals. [read more]

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