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BENEFITS OF DOCUMENT
This document is a 95-slide PowerPoint presentation that provides an overview of IT Service Management based on the ITIL4 Best Practice Framework.
The purpose of the workforce and talent management practice is to ensure that the organization has the right people, with the appropriate skills and knowledge, in the correct roles to support its business objectives. This practice covers a broad set of activities focused on successfully engaging with the organization's employees and people resources, including: planning, recruitment, onboarding, learning and development, performance measurement, and succession planning.
• Focused on the effective management of the organizations and the people dimension of service management within organizations.
• The scope, form, and institutionalization of this practice might vary depending on multiple factors, including the organization's mission and the positioning, business and operating models, architecture, competence model, and others.
• In a digital business environment, competent and motivated teams are extremely important for the creation and continual improvement of digital products.
• Formed around the organization's products, these teams are instrumental for the product development and success.
• A strategic focus on employees has changed an organizations' approaches to the workforce and talent management practice.
• This practice is recognized as important and necessary, and its effect on an organization's sustainable success is rarely disputed.
• Stakeholders expect organizations to effectively manage their workforce and talent.
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Source: Best Practices in Human Resources, ITIL PowerPoint Slides: ITIL 4 Workforce and Talent Management Practice PowerPoint (PPTX) Presentation, Samir Faraj
ABOUT THE AUTHOR: SAMIR FARAJ
Founder of The Innovation Company - Istanbul - Turkey
I am an ITIL4 Expert, TOGAF, COBIT, CLOUD COMUTING PRINCE2, SCRUM MASTER, ISO9001, ISO27001 Certified, with 19 Years of professional hands-on experience in implementing ITIL, provided many assessments and consultations to public and private sectors. [read more]
Technically advanced and object-oriented professional offering extensive experience in varied streamlining IT functions. Excel at spearheading IT projects from inception to successful completion within set deadlines. Skilled in creating, training, and leading cross-functional teams to meet short- and long-term business objectives. Well-versed in collaborating with cross-functional teams to efficiently utilize project resources and manage day-to-day operations. Adept at liaising with cross-functional teams and senior leadership for supporting strategic decisions. Proven track record in training and mentoring team members aimed at providing exceptional IT services in line with company standards. Knowledgeable in Web Design such as WordPress, SEO, Digital Marketing, eCommerce, and Facebook and Instagram marketing. Proficient in leveraging Google AdWords and social media such as Twitter, Facebook, Instagram, and LinkedIn.
This business document is categorized under the function(s): Corporate Communications Organization, Change, & HR
It applies to IT Consulting
File Type: PowerPoint (pptx)
File Size: 3 MB
Number of Slides: 95 (includes cover, transition, & marketing slides)
Related Topic(s): Human Resources ITIL
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): Oct 9, 2021
Most recent version published: Nov 8, 2021
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