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  1. ITIL4 Enhancing stronger alignment among IT and the business.
  2. ITIL4 Enhancing the quality of service delivery and satisfaction of the customer.
  3. ITIL4 Improving the utilisation of resources to reduce the costs of the services.


ITIL4 Foundation Training Course Materials with exercises and sample exam questions.

This document is built on ITIL4 Foundation concepts, we have designed this document as training material for the ITIL4 Foundation trainers, with a 360-slide PowerPoint presentation that provides an overview of IT Service Management based on the ITIL4 Best Practice Framework.

A comprehensive training material course, with many workshops and exercises for the trainees, will assure to grasp the ITIL4 Foundation information and gain professional certification.

What is new in the last version, 3.0.0:
•  Added more slides, around 120 new slides.
•  Fixed the Breadcrumbs.
•  Added more exercises
•  Removed slides which are not included in the exam.
•  Add detailed "Release Management," which was missing in the old presentation.
•  Changed the design.
•  other minor changes.

ITIL 4 Foundation Materials

Being certified in ITIL 4 Foundation will demonstrate that you understand the holistic end-to-end picture of what it means to contribute to business value, integrating concepts from models such as Lean IT, Agile, and DevOps.

Benefits of ITIL4

ITIL4 is the most popular approach to IT service management globally and is used by many successful significant organizations. It helps businesses to ensure that their IT aligns with their business goals. As it is an AXELOS best practice method, it has been formed from the opinions and experiences of a whole community of IT professionals, including the UK government.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: ITIL 4 Foundation Training Course Materials PowerPoint document


ITIL 4 Foundation Training Course Materials

Sold by Samir Faraj (this author has 11 documents)


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This business document is categorized under the function(s):

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File Type: PowerPoint (pptx)

File Size: 6.6 MB

Number of Slides: 363 (includes cover, transition slides)

Related Topic(s): ITIL

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Initial upload date (first version): Dec 13, 2020
Most recent version published: Nov 15, 2021

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