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BENEFITS OF DOCUMENT

A Complete ITIL 4 Transition training materials for professionals
Perfect for the transition from ITIL 2011 to ITIL 4
Comprehensive materials for ITIL4 managing professional transition

DOCUMENT DESCRIPTION

This document is a 530-slide PowerPoint Training presentation course that provides an overview of IT Service Management based on the ITIL 4 Best Practice Framework.

ITIL4 Managing Professional Transition Materials:

ITIL 4 reshapes established ITIL practices into the wider context of customer experience, value streams, and digital transformation and embracing new ways of working, such as Lean, Agile, and DevOps.

Being certified in ITIL 4 EXPERT will demonstrate that you become an expert in the holistic end-to-end picture of what it really means to contribute to business value, integrating concepts from models such as Lean IT, Agile, and DevOps.

Benefits of ITIL 4:

ITIL 4 is the most popular approach to IT service management in the world and is used by many successful major organizations. It helps businesses to ensure that their IT aligns with their business goals. As it is an AXELOS best practice method, it has been formed from the opinions and experiences of a whole community of IT professionals, including the UK government.

ITIL provides a framework for managing all aspects of IT service delivery, from developing and deploying new services to improving and replacing existing ones. It helps ensure IT delivers business value and provides for the needs of its customers and users. ITIL also maps to the ISO/IEC 20000 international service management standard, and its recommendations can be used to help organizations ensure they meet the standard.

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Source: ITIL 4 Managing Professional Transition Training Materials PowerPoint document

ITIL 4 Managing Professional Transition Training Materials

Sold by Samir Faraj (this author has 9 documents)

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This business document is categorized under the function(s):

Information Technology Strategy, Marketing, & Sales

It applies to IT Consulting

File Type: PowerPoint (pptx)

File Size: 8.7 MB

Number of Slides: 541 (includes cover, transition slides)

Related Topic(s): ITIL

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Feb 8, 2021
Most recent version published: Aug 30, 2021

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