Framework for Operational Process Improvement in Healthcare PPT

This PPT slide, part of the 110-slide Health Care - Digital Operating Model PowerPoint presentation, outlines a framework for improving key operational processes within a healthcare network (HCN). It emphasizes the necessity to define interfaces and processes that align with proposed priority functions. The structure is divided into several key areas: Service Strategy, Service Development, Service Management and Operations, and IT Management. Each area contains specific focus points essential for enhancing overall performance.

In the Service Strategy section, elements like Digital Strategy Formulation and IT Strategy Formulation are highlighted, indicating a need for a comprehensive approach to align technology initiatives with business goals. Investment Planning and Demand & Supply Management suggest a strategic focus on resource allocation and market needs.

The Service Development section emphasizes the importance of Service Portfolio Management and includes critical activities such as Planning & Scheduling and Prototyping & Installation. This indicates a structured approach to managing service offerings and ensuring they meet user needs effectively.

Service Management and Operations cover various essential functions, including Incident Management and Service Request Management. These processes are crucial for maintaining operational efficiency and ensuring that user issues are addressed promptly.

Finally, the IT Management section encompasses areas like Knowledge Management and Data Governance, which are vital for ensuring that information is effectively utilized and protected. The inclusion of Enterprise Performance Management and Risk Management highlights the importance of maintaining a robust operational framework that can adapt to changing circumstances.

Overall, this slide serves as a strategic roadmap for HCN to enhance its operational capabilities, focusing on critical processes that drive efficiency and effectiveness. The structured approach outlined here provides a clear path for improvement and alignment with broader organizational goals.

This slide is part of the Health Care - Digital Operating Model PowerPoint presentation.

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Healthcare Performance Management Risk Management Enterprise Performance Management IT Strategy Service Management Knowledge Management Incident Management Data Governance Service Strategy Portfolio Management Governance

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