Challenges in Healthcare IT Operating Model PPT
This PPT slide, part of the 110-slide Health Care - Digital Operating Model PowerPoint presentation, outlines the challenges faced by the current IT operating model within a healthcare context, emphasizing its inability to adapt to new demands. It presents a spiral diagram that illustrates a reinforcing negative cycle affecting IT responsiveness and stakeholder perceptions.
At the core, the slide identifies that IT is primarily focused on "keeping the lights on," which indicates a reactive rather than proactive approach. This internal focus leads to significant capability gaps in essential areas such as project delivery and strategic alignment. Stakeholders perceive IT as lacking the ability to meet strategic initiatives, resulting in decreased support for investing in new capabilities.
The second point highlights the consequences of this internal focus, leading to delayed and inconsistent delivery of IT services. The organizational structure appears to prioritize operational activities over project delivery, which can exacerbate issues when large-scale changes are necessary, such as acquiring another hospital. This misalignment further complicates the situation, as operational staff may be redirected to immediate tasks, increasing operational risk and leading to more frequent outages.
The final point reveals a critical reaction from business stakeholders. Frustrated by the limitations of the IT department, they begin to seek delivery capabilities outside of the IT function. This shift not only undermines the IT department's role, but also indicates a growing disconnect between IT and business needs.
Overall, the slide effectively captures the cyclical nature of the challenges faced by IT in healthcare, emphasizing the need for a strategic overhaul to break this negative spiral.
This slide is part of the Health Care - Digital Operating Model PowerPoint presentation.
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