Assessment of HCN's IT Operating Model Limitations PPT

This PPT slide, part of the 110-slide Health Care - Digital Operating Model PowerPoint presentation, presents an assessment of the current IT operating model at HCN, highlighting its inadequacies in leveraging emerging healthcare technology trends. It begins by outlining key healthcare technology trends, such as the growing reliance on data and analytics for personalized treatment and proactive care, the increasing use of mobile and digital channels for seamless healthcare access, and the emergence of new cloud-enabled care models that extend services directly to patients' homes.

The implications for the IT operating model are significant. The slide emphasizes the need for new care models that harness data analytics to enhance patient care. It suggests that machine learning and advanced technologies should be integrated to support personalized healthcare solutions. A seamless, patient-centric experience is crucial, utilizing digital channels to facilitate coordinated care. The ability for patients to receive care anytime and anywhere is underscored, along with the necessity for healthcare providers to adopt mobile channels for virtual consultations.

Current limitations are starkly identified. The existing model primarily uses data for reporting rather than for driving innovative care approaches. There’s a lack of capability to implement advanced technologies like machine learning, and the IT framework fails to adopt a patient-centric focus. Limited use of digital channels restricts both workforce empowerment and patient engagement. Furthermore, the absence of an effective engagement model hampers the creation of a partner ecosystem, which is vital for modern healthcare delivery. This analysis serves as a critical call to action for HCN to evolve its IT operating model to meet contemporary healthcare demands.

This slide is part of the Health Care - Digital Operating Model PowerPoint presentation.

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