This is a short selection of practical materials drawn from a number of our training programmes including Understanding Entrepreneurship & NVC, The Trusted Advisor Programme, The SME Relationship Management Programme, Prospecting for Results and others. The focus of these initiatives was typically on achieving a quantum-leap in effectiveness by developing staff to deal in a credible, well-rounded, facilitative and differentiated way with CEO's/SMT's of SME's and with encouraging and supporting potential Entrepreneurs, including Community Enterprise Groups. These client-centric initiatives included the training and development of Banking, Financial Services and Government Agency Staff including Consultants, Advisors and other professionals, Relationship Managers, Credit Analysts, Training Advisors, Project Officers, including agency staff responding to major plant downsizing/closures (an example of an acclaimed model of excellence in this regard is included here). If your organisation has a responsibility for forensically evaluating the robustness/veracity of submissions, systematically and transparently evaluating lending/funding/grant proposition risk, turnaround potentials, evaluating sectoral exposure, growing or accelerating the development of indigenous SME's and/or facilitating Entrepreneurship and managing the interfaces knowledgeably and confidently you may find some of these the templates, Infographic's and processes helpful. Numerous others are available on request.