Empowering Teams: Defining Outcomes and Autonomy PPT
This PPT slide, part of the 23-slide Empowering Small Teams PowerPoint presentation, presents an overview of a key behavior for managers in Agile organizations, emphasizing the importance of defining outcomes while allowing teams the autonomy to determine their own methods for achieving those outcomes. It highlights how senior executives delegate responsibility for product attributes and customer journey elements to teams, fostering a culture of empowerment.
The left section details the managerial approach. Competent managers set clear business outcomes aligned with organizational priorities, using tangible performance metrics like conversion rates. This clarity allows teams to understand their goals without micromanagement. Instead of dictating specific steps, managers provide the necessary context and only intervene when teams encounter significant issues.
The right section offers practical examples to illustrate this behavior. A large retailer is cited, demonstrating how granting authority to small, autonomous teams led to enhanced client-facing services. The retailer communicated a specific goal—improving conversion rates by 30%—but left the path to achieving this goal open to the teams. One team opted to trial targeted email campaigns for smaller customer segments, which resulted in increased sales and widespread adoption of the new approach. This example underscores the effectiveness of empowering teams to innovate and adapt strategies based on real-time feedback.
The concluding statement reinforces the idea that these empowered teams successfully navigated around traditional business processes, which often hinder agility. This approach not only promotes innovation, but also aligns team efforts with broader organizational goals, making it a compelling strategy for executives aiming to enhance performance and responsiveness.
This slide is part of the Empowering Small Teams PowerPoint presentation.
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