This PPT slide, part of the 139-slide Business Process Improvement (BPI 7) PowerPoint presentation, presents a framework for analyzing business processes, highlighting 3 critical areas: People Issues, Technology Issues, and Process Issues. Each area is essential for understanding the overall effectiveness of the "Actual Process," which is positioned centrally as the focal point of analysis.
Under People Issues, the slide lists key components such as Skills, Attitudes, and Values. These elements are crucial as they directly influence employee performance and engagement. Addressing these factors can lead to improved outcomes in the actual process.
Technology Issues encompass Supporting Technology and Technological Fit. This suggests that the tools and systems in place must align with organizational needs to facilitate smooth operations. A mismatch here can hinder process efficiency and effectiveness.
The Process Flow section outlines specific aspects to consider, including Process Maps, Activity Links, and Process Measures. These components are vital for visualizing and understanding how tasks interconnect and contribute to the overall process. Proper mapping and measurement can identify bottlenecks and areas for improvement.
The slide effectively communicates that successful process analysis requires a holistic view, integrating people, technology, and process flow. Each area interrelates, and neglecting any can compromise the overall performance. For potential customers, this framework provides a structured approach to diagnosing issues and implementing improvements, making it a valuable tool for organizations aiming to enhance their operational efficiency.
This slide is part of the Business Process Improvement (BPI 7) PowerPoint presentation.
Developed by a Senior Executive and Operational Excellence Coach with experience at organizations including NOKIA, MICROVENTION, and MAGELLAN, this is a presentation on the BPI 7 methodology for business process management/improvement.
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Process Improvement Process Analysis Process Maps Business Process Improvement
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