DESCRIPTION
This is module 5 of a 10-module online training program on the Accelerated Corporate Transformation (ACT) methodology, developed by Dr. Robert H. Miles. It includes the training presentation, video lecture, and course workbook for this module.
Dr. Miles is the world's foremost expert on Corporate Transformation. He has led the implementation ACT in some of the most iconic Corporate Transformations, including Apple, General Electric, IBM Global Services, Symantec, National Semiconductor, Office Depot, PricewaterhouseCoopers, PGA Tour, Rockwell International, Infineon Technologies, Southern Company, and Black & Veatch, as well as a series of smaller public utilities, healthcare institutions, and high-tech startups.
The full online training program, The Transformation Leader's Guide, is available as a Flevy Executive Learning (FEL) program (see link in "Did you know?" box to the right).
Module 5, titled "Craft Your Launch Process," focuses on developing a simple and robust process tailored to rapid transformations. Dr. Miles emphasizes that structure alone is not sufficient for successful transformations; a well-crafted process is essential. This module outlines key steps for creating "safe passage," which ensures a clear roadmap, ground rules, and objective information collection to facilitate open and honest dialogue among leaders.
Key principles discussed in this module include the importance of distinguishing between dialogue and discussion. Dialogue aims to achieve a deep understanding and generate innovative ideas, while discussion focuses on making decisions.
Dr. Miles highlights that structured dialogue is crucial for confronting reality and creating breakthrough results. By fostering an environment where open and honest conversations can occur, leaders can address significant issues and align the organization towards common goals.
The module also covers the role of structured dialogue and tablework in transformation events. Guidelines are provided for setting up effective Tablework Teams, with roles such as Facilitator, Recorder, and Presenter to ensure productive sessions. These methods help surface common threads and protect individuals from controversy by reporting team findings.
The module further emphasizes the importance of collecting feedback and closing the loop, ensuring that participants' input shapes the final transformation plans. By following these guidelines, leaders can craft a launch process that accelerates transformation and maintains high engagement across the organization.
If you are interested in learning more about and implementing the ACT methodology, we encourage to enroll in Dr. Miles's Flevy Executive Learning program (see link in "Did you know?" box to the right). Also, his latest book, "Transformation Leader's Guide: The Complete Accelerate Corporate Transformation (ACT) Method" (Routledge, 2022), accompanies this new online course.
Testimonials for ACT
"I am fortunate to be partnering with Bob Miles as my chief corporate transformation consultant."
• Former Chairman and CEO, Global Computer and Digital Phone Company
"ACT is for CEOs who are looking for time-tested principles and a proven process by which senior teams can realign their organization and its people with their strategic intent. In a fast-moving world, nothing is more important."
• Chaired Professor, Harvard Business School
"A great transformation game plan... that is simple, fast, inclusive, results-oriented, and proven."
• Professor and Global Leadership Authority, Ross School of Business, University of Michigan
"The approach can be of great benefit not only to CEOs and their executive staff, but also to vice presidents, general managers and department heads."
• President and CEO and Global High Tech Company
"I am very impressed with how [Dr. Miles has] laid out the plan to develop the skills necessary to become a transformative leader. These materials should fill a need for many leaders coming out of the pandemic."
• Former Dean and Chaired Professor, McIntire School of Commerce, University of Virginia
"ACT is a powerful, proven process for leaders at all levels. With a focus on alignment and engaging the entire organization."
• Vice President of Strategy, Global Software Company
"The ACT leader-led process is a dramatic departure from traditional consulting methods in that it unleashes value creators at every level of an organization."
• Senior Vice President of New Services, Major Big Box Retailer
"ACT produces clear, measurable results energizes and aligns everyone in the organization, and is the only methodology I have experienced where everything you do is an integral part of your job – Period!"
• CEO, Large Semiconductor Manufacturing Firm
"A superb handbook for leaders wanting to transform their organizations. With Bob Miles' expert guidance, our company launched a transformation four years ago, and our Drive for Value business model is now embedded in the way we operate."
• Chief Human Resources Officer, Global Engineering Services Company
"ACT was employed at the PGA Tour a decade and a half ago to help the new Commissioner 'take charge' ... It is simple, it gets the job done, and it can be adapted to any corporate transformation challenge."
• Senior Vice President and Former Touring Pro & Long Ball Champion
"The ACT leader-led Process is a dramatic departure from traditional consulting methods in that it unleashes value creators at every level of the organization."
• Senior Vice President, New Services, Large Global Retailer
"The biggest surprise [with ACT] was how quickly people in our company said, 'Count me in. Let's go!' I knew it would happen; I just didn't think we'd get there this fast."
• Chairman and CEO, Big Box Global Retailer (900+ stores)
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Source: Best Practices in Business Transformation PowerPoint Slides: ACT Module 5: Craft Your Launch Process PowerPoint (PPTX) Presentation, Robert H. Miles
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