DESCRIPTION
This is module 8 of a 10-module online training program on the Accelerated Corporate Transformation (ACT) methodology, developed by Dr. Robert H. Miles. It includes the training presentation, video lecture, and course workbook for this module.
Dr. Miles is the world's foremost expert on Corporate Transformation. He has led the implementation ACT in some of the most iconic Corporate Transformations, including Apple, General Electric, IBM Global Services, Symantec, National Semiconductor, Office Depot, PricewaterhouseCoopers, PGA Tour, Rockwell International, Infineon Technologies, Southern Company, and Black & Veatch, as well as a series of smaller public utilities, healthcare institutions, and high-tech startups.
The full online training program, The Transformation Leader's Guide, is available as a Flevy Executive Learning (FEL) program (see link in "Did you know?" box to the right).
Module 8, titled "The Engage Phase," emphasizes the critical importance of engaging and energizing the entire workforce in the transformation process.
Dr. Miles introduces the concept of a Rapid High-Engagement All-Employee Cascadeâ„¢, a structured approach designed to quickly align and mobilize thousands of employees. This phase ensures that every team member understands the transformation goals and how their individual contributions align with the organization's overarching strategy.
Key elements of this module include fostering organizational engagement through leader-led initiatives. Dr. Miles highlights the significance of creating a clear line of sight between employees' daily tasks and the company's goals. By involving employees in structured dialogue and tablework sessions, leaders can ensure that everyone understands their role in the transformation and feels committed to the shared objectives. This approach leads to a fully engaged workforce where individuals are passionate about their roles and actively contribute to the organization's success.
The module also outlines the steps for conducting the employee cascade, ensuring each level of management engages their teams in the transformation process. This involves setting individual Commitments to Action (CTAs) and facilitating structured dialogue to translate the corporate game plan into actionable steps for every employee. By maintaining a focus on top corporate priorities and leveraging consistent communication tools, leaders can rapidly engage and align all employees, fostering a culture of accountability and high performance throughout the organization.
If you are interested in learning more about and implementing the ACT methodology, we encourage to enroll in Dr. Miles's Flevy Executive Learning program (see link in "Did you know?" box to the right). Also, his latest book, "Transformation Leader's Guide: The Complete Accelerate Corporate Transformation (ACT) Method" (Routledge, 2022), accompanies this new online course.
Testimonials for ACT
"I am fortunate to be partnering with Bob Miles as my chief corporate transformation consultant."
• Former Chairman and CEO, Global Computer and Digital Phone Company
"ACT is for CEOs who are looking for time-tested principles and a proven process by which senior teams can realign their organization and its people with their strategic intent. In a fast-moving world, nothing is more important."
• Chaired Professor, Harvard Business School
"A great transformation game plan... that is simple, fast, inclusive, results-oriented, and proven."
• Professor and Global Leadership Authority, Ross School of Business, University of Michigan
"The approach can be of great benefit not only to CEOs and their executive staff, but also to vice presidents, general managers and department heads."
• President and CEO and Global High Tech Company
"I am very impressed with how [Dr. Miles has] laid out the plan to develop the skills necessary to become a transformative leader. These materials should fill a need for many leaders coming out of the pandemic."
• Former Dean and Chaired Professor, McIntire School of Commerce, University of Virginia
"ACT is a powerful, proven process for leaders at all levels. With a focus on alignment and engaging the entire organization."
• Vice President of Strategy, Global Software Company
"The ACT leader-led process is a dramatic departure from traditional consulting methods in that it unleashes value creators at every level of an organization."
• Senior Vice President of New Services, Major Big Box Retailer
"ACT produces clear, measurable results energizes and aligns everyone in the organization, and is the only methodology I have experienced where everything you do is an integral part of your job – Period!"
• CEO, Large Semiconductor Manufacturing Firm
"A superb handbook for leaders wanting to transform their organizations. With Bob Miles' expert guidance, our company launched a transformation four years ago, and our Drive for Value business model is now embedded in the way we operate."
• Chief Human Resources Officer, Global Engineering Services Company
"ACT was employed at the PGA Tour a decade and a half ago to help the new Commissioner 'take charge' ... It is simple, it gets the job done, and it can be adapted to any corporate transformation challenge."
• Senior Vice President and Former Touring Pro & Long Ball Champion
"The ACT leader-led Process is a dramatic departure from traditional consulting methods in that it unleashes value creators at every level of the organization."
• Senior Vice President, New Services, Large Global Retailer
"The biggest surprise [with ACT] was how quickly people in our company said, 'Count me in. Let's go!' I knew it would happen; I just didn't think we'd get there this fast."
• Chairman and CEO, Big Box Global Retailer (900+ stores)
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Source: Best Practices in Business Transformation PowerPoint Slides: ACT Module 8: The Engage Phase PowerPoint (PPTX) Presentation, Robert H. Miles
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