DESCRIPTION
Solving problems, complex problems at that, involves not only good problem formulation but also a structured approach to complement it. Structured Problem Solving is simply an iterative sequence of framing hypotheses and trying them via controlled experimentation revamped for the intricacies of the world beyond the laboratory.
The following 6-step approach for Structured Problem Solving has been developed by experienced consultants using Toyota's Modified A3 Form as its base:
1. Problem Statement
2. Current Design
3. Root Causes
4. Target Design
5. Goals & Leadership Guidelines
6. Execution Plan
This approach leads to directing and communicating the organized problem resolution effort in such a way that it is both uncomplicated and efficient. An effective Problem Solving process is a result of several small, incremental changes.
The slide deck also includes some slide templates for you to use in your own business presentations.
This PPT delves into the cognitive processes involved in problem-solving, distinguishing between conscious and automatic processing. It emphasizes the importance of understanding how the human brain approaches problem-solving to enhance the effectiveness of the structured approach. This insight is crucial for leaders aiming to foster a culture of continuous improvement and innovation within their organizations.
The presentation also covers the formulation of a precise problem statement, highlighting its five essential elements: importance, problem-solution gap, quantification, neutrality, and scope. This foundational step ensures that the problem is clearly understood and framed correctly, setting the stage for a successful resolution. The document provides detailed guidance on capturing the current state of work through direct observation, a critical step for identifying improvement opportunities.
Root cause analysis is another key focus, stressing the need for thorough examination to uncover underlying issues rather than surface symptoms. By connecting observations to the problem statement, this step ensures that solutions address the real causes of problems. The document concludes with a comprehensive execution plan, outlining specific activities, ownership, and timelines to ensure effective implementation and tracking of results.
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Source: Best Practices in Problem Solving, A3 PowerPoint Slides: Structured Problem Solving: Modified A3 PowerPoint (PPTX) Presentation, LearnPPT Consulting
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