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Majority of CIOs might speak the language of Technology fluently, but they struggle to communicate effectively with other business areas. A 30-minute presentation on Cloud Computing or Blockchain is simply part of the job, but when it comes to working with other business executives or presenting to the Board, the tendency toward detail-oriented technical conversations and presentations can leave both parties frustrated. Even CIOs who come from a business background get bogged down in the details of Technology when communicating at the executive level.

CIOs need to use specific techniques when closing the communications gap between the IT organization and other business areas. IT is playing an ever-critical role in organizations from enabler to driver in the Digital Age.

One strategy framework that organizations can use is the Value Discipline Model. The Value Discipline concept was solidified by Michael Treacy and Fred Wiersema in their book: The Discipline of Market Leaders. The business framework presents 3 key competitive areas that are discussed in this presentation.

1. Customer Intimacy
2. Operational Excellence
3. Product Leadership

With the Value Discipline Model, CIOs can create a strategy that showcases how IT will support the bigger business goals Think big picture. Think shareholder value. Think business strategy and stories.

This deck also includes slide templates for you to use in your own business presentations.

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Source: Effective Communication for CIOs PowerPoint document

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This business document is categorized under:
Business Framework Primers

File Type: PowerPoint (pptx)

Tag(s): Corporate Communications, IT Strategy, Value Disciplines Model

Number of Slides: 23 (includes cover, transition slides)

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Upload date (first version): Jun 28, 2020

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