This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
This product (Effective Communication for CIOs) is a 23-slide PPT PowerPoint presentation slide deck (PPTX), which you can download immediately upon purchase.
Majority of CIOs might speak the language of Technology fluently, but they struggle to communicate effectively with other business areas. A 30-minute presentation on Cloud Computing or Blockchain is simply part of the job, but when it comes to working with other business executives or presenting to the Board, the tendency toward detail-oriented technical conversations and presentations can leave both parties frustrated. Even CIOs who come from a business background get bogged down in the details of Technology when communicating at the executive level.
CIOs need to use specific techniques when closing the communications gap between the IT organization and other business areas. IT is playing an ever-critical role in organizations from enabler to driver in the Digital Age.
One strategy framework that organizations can use is the Value Discipline Model. The Value Discipline concept was solidified by Michael Treacy and Fred Wiersema in their book: The Discipline of Market Leaders. The business framework presents 3 key competitive areas that are discussed in this presentation.
With the Value Discipline Model, CIOs can create a strategy that showcases how IT will support the bigger business goals Think big picture. Think shareholder value. Think business strategy and stories.
This deck also includes slide templates for you to use in your own business presentations.
The presentation delves into the evolving role of IT from a business enabler to a business driver, emphasizing the shift in technology's strategic importance. CIOs must navigate the challenges of communicating complex IT concepts to non-technical stakeholders, ensuring alignment with broader business objectives. The deck provides actionable insights on bridging the communication gap with the Board and other executives, highlighting the necessity of speaking the language of business value. It includes practical templates and frameworks, such as the Value Discipline Model, to help CIOs articulate how IT initiatives drive operational excellence, customer intimacy, and product leadership.
Source: Best Practices in IT Strategy, Corporate Communications, Value Disciplines Model PowerPoint Slides: Effective Communication for CIOs PowerPoint (PPTX) Presentation Slide Deck, LearnPPT Consulting
This PPT slide outlines common inquiries posed by board members regarding digital transformation. It emphasizes the shift in IT's role from merely a service provider to a strategic business partner. The left side lists 5 key questions that boards typically ask. These include inquiries about the definition of digital, the necessity of digital transformation, the mechanics of a digital business, available digital options, and strategic considerations for digital initiatives.
On the right side, the slide delves deeper into the underlying sentiments behind these questions. It reveals that board members often feel uncertain about what constitutes success in digital transformation. They express a desire for clarity on decision-making processes related to digital initiatives, indicating a need for guidance on operational mechanics. The board seeks to understand how to leverage digital tools effectively to influence business outcomes and is looking for ways to engage in meaningful discussions about these topics.
The final section highlights a striking statistic: when asked about the primary metric for measuring digital transformation success, a significant portion of CEOs responded with "none." This underscores a critical gap in understanding and measuring the effectiveness of digital strategies.
Overall, this slide serves as a valuable resource for executives looking to navigate board-level discussions about digital transformation. It illustrates the importance of addressing both the surface-level questions and the deeper concerns that board members may have, facilitating a more productive dialogue on digital initiatives.
This PPT slide presents the Value Discipline Model, emphasizing its significance for CIOs in aligning IT strategies with broader business objectives. It outlines 3 core value discipline strategies that organizations can adopt to enhance their market position: Customer Intimacy, Operational Excellence, and Product Leadership.
Customer Intimacy focuses on generating revenue through a customer-centric approach, highlighting the importance of strong relationships in marketing. It suggests that organizations excelling in this area prioritize understanding and meeting customer needs, which can lead to increased loyalty and profitability.
Operational Excellence emphasizes efficiency and cost-effectiveness. It advocates for delivering quality at a low cost and achieving superior performance in operational processes. This discipline is crucial for organizations aiming to streamline their operations while maintaining customer satisfaction.
Product Leadership is about innovation and foresight. It stresses the need for organizations to predict and create customer demand, positioning product quality as central to their strategy. The slide indicates that developing innovative products should be the starting point for organizations pursuing this discipline.
The framework serves as a strategic tool for CIOs to articulate how IT can support these value disciplines, thereby contributing to the overall business narrative. By leveraging the Value Discipline Model, CIOs can better communicate the role of IT in achieving strategic goals, ensuring that technology initiatives align with the organization's chosen approach. This alignment is essential for making informed decisions that drive business success.
This PPT slide presents a framework illustrating the communication challenges faced by CIOs and boards, depicting a cyclical pattern of discomfort and avoidance. It highlights the increasing recognition by boards of the importance of technology and information in achieving organizational success. However, this awareness is met with uncertainty from both sides.
At the top of the cycle, boards feel uncertain about technology, which leads to CIOs feeling equally uncertain about the board's expectations. This mutual discomfort creates a feedback loop where the board tends to avoid engaging with the CIO, often asking only a few questions. Consequently, the CIO may resort to guessing what the board wants to hear, rather than addressing their actual needs.
The slide emphasizes the necessity for CIOs to engage proactively with the board rather than merely aligning with their expectations. It suggests that constant engagement is crucial for bridging the gap between IT and other business areas. This proactive approach is essential for establishing strong relationships and demonstrating the business value of IT initiatives.
The final takeaway stresses that CIOs aiming to enhance their strategic role in growth and transformation must first address the communication divide between IT and the broader business context. By doing so, they can position themselves as valuable partners in the organization’s strategic initiatives. This slide serves as a critical reminder for CIOs to rethink their communication strategies to foster better collaboration with the board.
CIOs are facing increasing demands to enhance their communication with the Board of Directors. This PPT slide emphasizes the need for CIOs to transition from a focus on operational efficiency and cost management to a more strategic narrative that highlights the value of technology investments. It stresses that CIOs should adopt the mindset of a business leader, taking responsibility for how technology contributes to shareholder value.
The slide outlines 5 essential rules for effective board communication. First, it suggests that presentations should ideally be limited to 20 minutes. This time constraint encourages clarity and conciseness, ensuring that key points are delivered without overwhelming the audience. Second, the directive to "inform, don’t educate" implies that CIOs should present information in a straightforward manner, avoiding overly technical explanations that may confuse board members who are not technology experts.
The third rule advises careful selection of agenda timing, which likely refers to the importance of pacing the discussion to maintain engagement. The fourth rule emphasizes sticking to main points, suggesting that clarity and focus are paramount in these discussions. Finally, the fifth rule encourages CIOs to provide options while also taking a definitive stance. This approach not only informs the board, but also demonstrates leadership and decisiveness.
Overall, the slide serves as a practical guide for CIOs aiming to refine their communication strategies with the Board, ultimately enhancing the perception of IT as a critical driver of business success.
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
For $10.00 more, you can download this document plus 2 more FlevyPro documents. That's just $13 each.
ABOUT FLEVYPRO
This document is part of the FlevyPro Library, a curated knowledge base of documents for our FlevyPro subscribers.
FlevyPro is a subscription service for on-demand business frameworks and analysis tools. FlevyPro subscribers receive access to an exclusive library of curated business documents—business framework primers, presentation templates, Lean Six Sigma tools, and more—among other exclusive benefits.
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.
Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
Read Customer Testimonials
"The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."
– Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)
"One of the great discoveries that I have made for my business is the Flevy library of training materials.
As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy
It is well worth the money to purchase these presentations. Sure, I have the knowledge and information to make my point. It is another thing to create a presentation that captures what I want to say. Flevy has saved me countless hours of preparation time that is much better spent with implementation that will actually save money for my clients.
"
– Ed Kemmerling, Senior Lean Transformation Expert at PMG
"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."
– Moritz Bernhoerster, Global Sourcing Director at Fortune 500
"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"
– Debbi Saffo, President at The NiKhar Group
"I am extremely grateful for the proactiveness and eagerness to help and I would gladly recommend the Flevy team if you are looking for data and toolkits to help you work through business solutions."
– Trevor Booth, Partner, Fast Forward Consulting
"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor
the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox.
"
– Michael Duff, Managing Director at Change Strategy (UK)
"I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact
that it is not at all just a repository of documents/resources but, in the way that David and his team manage the firm, it is like dealing with consultants always ready to assist, advise and direct you to what you really need, and they always get it right.
I am an international hospitality accomplished senior executive who has worked and lived during the past 35 years in 23 countries in 5 continents and I can humbly say that I know what customer service is, trust me.
Aside from the great and professional service that Flevy's team provide, their wide variety of material is of utmost great quality, professionally put together and most current.
Well done Flevy, keep up the great work and I look forward to continue working with you in the future and to recommend you to a variety of colleagues around the world.
"
– Roberto Pelliccia, Senior Executive in International Hospitality
"As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."
Download our FREE Digital Transformation Templates
Download our free compilation of 50+ Digital Transformation slides and templates. DX concepts covered include Digital Leadership, Digital Maturity, Digital Value Chain, Customer Experience, Customer Journey, RPA, etc.
Click main image to view in full screen.
