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DESCRIPTION
In Talent or HR Strategy, improving Employee Engagement is one of the primary objectives. As a result, many organizations are measuring Employee Engagement in regular employee surveys as an important business performance indicator. The Aon Hewitt Employee Engagement Model is a framework that identifies Engagement Drivers, which directly lead to Engagement Outcomes and ultimately to positive Business Outcomes.
In the model, 6 themes of Engagement Drivers are defined:
1. Brand
2. Leadership
3. Performance
4. The Work
5. The Basics
6. Company Practices
The 3 types of Engagement Outcomes are also defined:
1. Say
2. Stay
3. Strive
This "say, stay, and strive" definition was derived from 1000s of global managerial interviews and focus group discussions conducted by Aon Hewitt.
Eventually, Employee Engagement drives 4 categories of Business Outcomes:
1. Talent Benefits
2. Operational Benefits
3. Customer Benefits
4. Financial Benefits
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Source: Best Practices in HR Strategy, Aon Hewitt, Talent Strategy, Employee Engagement, Aon Hewitt Employee Engagement Model PowerPoint Slides: Aon Hewitt Employee Engagement Model PowerPoint (PPTX) Presentation, PPT Lab
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