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The Training Within Industry (TWI) programs were developed by leading U.S. training and management experts and thoroughly field-tested before being widely adopted. Introduced to Japan in the 1950s, TWI gained strong traction among companies like Toyota for its practical approach and results.

Now integral to Lean, TWI aims to build a skilled workforce, improve labor-management relations, boost productivity, enhance safety, and drive continuous improvement.

This comprehensive training package includes five key TWI programs:

•  Job Instruction (JI): Trains supervisors to instruct workers on how to perform tasks correctly, safely, and efficiently, minimizing errors, rework, and damage.

•  Job Relations (JR): Equips supervisors with techniques to address personnel issues using a calm, structured, and human-centered approach.

•  Job Methods (JM): Focuses on improving job processes to consistently increase output and quality using existing resources.

•  Job Safety (JS): Teaches supervisors to identify and eliminate root causes of accidents, creating a safer work environment through proactive analysis.

•  Problem Solving (PS): Develops supervisors' ability to solve problems effectively by integrating skills learned in JI, JM, and JR into a unified problem-solving approach.

The training materials are customizable and designed for classroom and/or shopfloor use. Job aids such as Job Breakdown Sheets and Training Timetables are ready for immediate application or can be adapted to specific needs.

Modules can be delivered independently, through 2-hour sessions, or tailored to fit your organization's operational requirements.

LEARNING OBJECTIVES

1. Job Instruction (JI):
Train supervisors to deliver clear, step-by-step instructions that help workers perform tasks safely, correctly, and efficiently from the start, reducing errors and waste.

2. Job Relations (JR):
Develop supervisors' ability to handle personnel issues using a calm, analytical approach that fosters trust, respect, and effective teamwork.

3. Job Methods (JM):
Teach supervisors how to evaluate and improve job processes to increase output and quality using existing people, materials, and equipment.

4. Job Safety (JS):
Enable supervisors to identify, analyze, and eliminate potential hazards to prevent accidents and create a safer work environment.

5. Problem Solving (PS):
Empower supervisors with a structured problem-solving method that integrates JI, JR, and JM skills to achieve consistent, effective results.

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This TWI PPT training package includes a set of training slides (Powerpoint format), worksheets (Word & Excel formats), a case study (Word format) and printing guidelines for pocket cards.
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CONTENTS

1. Job Instruction (JI)
•  Four Steps for Job Instruction
•  Four Steps to Get Ready
•  Job Breakdown, Important Steps, Key Points & Reasons
•  Training Timetables
•  Special Instruction Problems
•  Job Instruction & Standard Work
•  Activities & Discussions
•  Practice Demonstrations by Participants

2. Job Methods (JM)
•  Four Steps for Job Methods Improvement
•  Job Breakdown Sheet
•  5W1H
•  Eliminate, Combine, Rearrange & Simplify
•  Job Method Improvement Proposal Sheet
•  Resistance & Resentment
•  Activities & Discussions
•  Practice Demonstrations by Participants

3. Job Relations (JR)
•  Chart on Supervisory Responsibility
•  Foundations for Good Relations
•  Chart on the Individual
•  How Problems Arise
•  Four Steps for Job Relations
•  How to Get Feelings & Opinions
•  How to See Problems Coming
•  Activities & Discussions
•  Practice Demonstrations by Participants

4. Job Safety (JS)
•  Definition of Safety Incident
•  The Incident Chain
•  Heinrich's Accident Pyramid
•  Four Steps for Job Safety
•  Job Safety Breakdown
•  Job Safety Instruction
•  How to Spot Hazards
•  How to Avoid Hazards
•  Three Rules for Making Safety Instructions
•  Major Safety Responsibilities of Supervisors

5. Problem Solving (PS)
•  Introduction to Problem Solving
•  Objective of Problem Solving
•  What Is a Problem?
•  4 Steps for Problem Solving
•  Step 1: Isolate the Problem
•  Step 2: Prepare for Solution
•  Step 3: Correct the Problem
•  Step 4: Check and Evaluate Results