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BENEFITS OF DOCUMENT

Understand the critical focus areas in developing an Omni-channel Retail Strategy.
Identify the KPIs for Omni-channel Retail Strategy, as well as corresponding industry benchmarks (for leading, average, and entry level organizations).
Identify appropriate next steps.

DOCUMENT DESCRIPTION

The e-commerce market continues to grow exponentially. More people are opting for the convenience of online shopping. The future of e-commerce is Omni-channel Retailing. A single channel is no longer enough. The challenge is to find a seamless solution for both the customer experience and internal processes.

Omni-channel Retailing means being available at any time and anywhere, making it convenient for the customer. In this changing landscape, 3 critical focus areas are now challenging our company's performance:

1. Omni-channel Marketing
2. Mobile Payment
3. Omni-channel Supply Chain

This presentation discusses these 3 focus areas in detail, including key trends, next steps, and relevant benchmarks.

Succeeding online relies on the ability to design and implement a thorough strategy on how to market through the channels that customers desire--both now and in the future. Our company needs to invest significant time in planning before executing. It is critical to do it right.

This deck also includes slide templates for you to use in your own business presentations.

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Source: Omni-channel Retail Strategy PowerPoint document

This document is part of the following Business Toolkits:

Retail Strategy	View Details
Omni-channel Supply Chain	View Details
Omni-channel Marketing	View Details

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Omni-channel Retail Strategy

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This business document is categorized under the function(s): Strategy, Marketing, & Sales

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File Type: PowerPoint (ppt)

File Size: 2.8 MB

Number of Slides: 44

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Initial upload date (first version): Jun 20, 2018
Most recent version published: Jun 20, 2018

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Omni-channel Retail Strategy

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