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IT Service Catalogue Template   Excel template (XLS)
$45.00

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IT Service Catalogue Template (Excel XLS)

File Type: Excel template (XLS)

Top 500 Best Practice $45.00

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BENEFITS OF DOCUMENT

  1. Quick start for defining your own Service Catalogue
  2. ITIL and ISO 20000 Compliant
  3. More than 50 sample IT service definitions

DESCRIPTION

This product (IT Service Catalogue Template) is an Excel template (XLS), which you can download immediately upon purchase.

This Service Catalogue Sample is an example of what IT best practice call Technical Service Catalogue with sample description of more than 50 services.

This IT Service Catalog documents the services provided to IT customers as part of the Service Level Management (SLM) process and provides relevant details including service attributes and pricing. The catalog is an attempt to form a basis for IT awareness of IT service provisioning with the objective of transitioning IT as a cost center to a value added partner.

There have been no mandatory requirements relative to the attributes of this IT Service Catalog, including pricing. Additional attributes such as pricing may be added after further maturity of the Service Level Management process.

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in ITIL Excel: IT Service Catalogue Template Excel (XLS) Spreadsheet, Ivana Nissen


$45.00

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OVERVIEW

File Type: Excel xls (XLS)
File Size: 141.5 KB


ABOUT THE AUTHOR

Author: Ivana Nissen
Additional documents from author: 26

Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science. [read more]

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