Process Map Series: Introduction to Process Mapping (PowerPoint PPT)

Engaging in the exercise of reviewing and documenting your company's business processes is the first step in learning exactly how work is being performed, where the opportunities for improvement lie and what bottlenecks and inefficiencies exist. Once identified, steps can be taken to develop solutions and introduce new processes and improvements.

Making business decisions without clearly understanding the details of how a process works, can lead to costly mistakes and create inefficient working situations.

This guide covers the following topics:
•  Explain process mapping and it's importance
•  Hierarchy of process mapping
•  Structure of process mapping
•  Steps to prepare for process mapping
•  Elements of a process flow diagram
•  Analysis of current state
•  Analysis of inefficiencies
•  Process improvement: charting the "to-be" state
•  Final Tips

Included with this PowerPoint document you will also receive an Excel template for process grid that can be used to capture Level 1, 2 and 3 process steps for any process.

This PPT delves into the hierarchical structure of process mapping, breaking down processes from a high-level overview to detailed sub-activities. It offers a systematic methodology for naming, describing, and classifying business processes, ensuring that every aspect of an operation is meticulously documented. The guide emphasizes the importance of creating a process flow diagram for each identified Level 1 process, assigning specific roles and responsibilities, and structuring decision points to streamline operations.

The "To-Be" state process map is highlighted as a crucial tool for training employees on new processes, fostering a culture of continuous improvement. By eliminating task duplication, reducing costs, and improving efficiency, this guide aims to enhance the overall quality of work and the effective deployment of staff. This document is an essential resource for organizations looking to refine their processes and achieve operational excellence.