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Business Documents (Page 4)

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ISO/IEC 27001:2013 (ISMS) Awareness Training
Listed under:  Information Technology  Operations
View more from: Operational Excellence Consulting   Top Flevy Author [?]
77-slide PowerPoint deck and supporting Excel workbook. ISO/IEC 27001:2013 is an international standard designed and formulated to help create a robust information security management system (ISMS). An ISMS is a systematic approach to managing sensitive company information so that it [read more]
$59.00

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Incident Management Process PPT (IT ServiceManagement, ITSM)
Listed under:  Information Technology  ITSM
View more from: Ivana Nissen   Top Flevy Author [?]
34-slide PowerPoint deck and supporting PDF. Incident Management Process is essential Process in Service Support. Document describes the process in detail including very detailed description of Process flow steps. Other than that, document contains Incident Management key [read more]
$25.00

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Progress Report Primer
Listed under:  Corporate Communications  Structured Thinking
View more from: Clarity College   Top Flevy Author [?]
31-slide PowerPoint deck. There is little more embarrassing in business than communicating poorly to your boss - or your boss's boss. We have all experienced moments early in our careers where we have had to communicate with important people and not known how to go [read more]
$59.00

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ITIL Lifecycle Poster (ITIL v3-2011)
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen   Top Flevy Author [?]
1-page PDF document. ITIL v3 - 2011 Lifecycle Poster - printable in A1, A2, A3 Poster describes ITIL Lifecycle model: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Poster includes all ITIL [read more]
$20.00

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Bundle (3 Documents)
Service Catalogue, SLA's and Service Desk product bundle
Listed under:  Information Technology  Organization, Change, & HR
View more from: Dartview Consulting   Top Flevy Author [?]
There are 3 documents in this bundle:
$80.00

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Incident Management Workflow - Process Guide
Listed under:  Information Technology  ITSM
View more from: Ivana Nissen   Top Flevy Author [?]
68-page Word document and supporting PDF. This document establishes an Incident Management (IM) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Incident Management process [read more]
$45.00

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Bundle (5 Documents)
IT Service Operation - 5 Processes PPT product bundle
Listed under:  Information Technology  ITSM
View more from: Ivana Nissen   Top Flevy Author [?]
There are 5 documents in this bundle:
$90.00

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Project Management Workbook
Excel workbook. Whether you're a Project Manager, or a project just landed on your plate, you've got a lot of moving pieces to look after. On this document, you'll find a hand-picked collection of deliverables and tools that'll help your project off to [read more]
$39.99

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Project Management Body of Knowledge (PMBOK) Overview
45-slide PowerPoint deck. The enclosed document gives an overview to the Project Management Body of Knowledge (PMBOK Guide), published by the PMI. The document gives an overview of what is Project Management, how different process groups interact with [read more]
$39.00

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Message Mapping Tool
Listed under:  Corporate Communications  Public Relations
View more from: Demand Metric   Top Flevy Author [?]
Excel workbook. The Message Mapping Tool is used to document and assess the key messages that are important for your target audience to hear about your company or its products. Message maps provide a method for brainstorming and prioritizing potential [read more]
$49.95

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