Note from the Editor: Charles Fiaccabrino is a seasoned executive with 50+ years of sales management experience. Charles began his career at Hoffmann La Roche on April 1st, 1969 as the first diagnostics sales representative in the newly formed Diagnostics Division and helped grow the organization into a multi-billion dollar enterprise. During his career at […]
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Supervisors Do Things Right, Leaders Do the Right Things
The Ultimate Reference Guide for Consultants
The majority of documents available on Flevy are produced by seasoned consultants and consulting firms. Many of these documents were produced FOR consultants, as well. Below, we have listed a number of must-have references for anyone working in management consulting–and, in particular, those who run their own boutique firms. They are roughly grouped into common […]
The 3 C’s of Accountability
Editor’s Note: This article is excerpted from Executive Smarts, a collection of 25 concise chapters on management and leadership. For a limited time the e-version is free. The book’s co-authors, William Casey and Wendi Peck, teach and consult on the topics of organizational behavior management, organizational structure design, strategic communication, and strategic planning & execution. This material is […]
Recommended Documents by Business Topic
UPDATE: This article will no longer be updated. All updates are now being made directly to our Business Toolkits section. Due to the rapid growth of our documents library, we have developed a less manual way of organizing our documents. We have organized documents into Business Toolkits, where each toolkit is focused on a specific business project […]
The Peter Principle in Reverse
Note from the Editor: Charles Fiaccabrino is a seasoned executive with 50+ years of sales management experience. Charles began his career at Hoffmann La Roche on April 1st, 1969 as the first diagnostics sales representative in the newly formed Diagnostics Division and helped grow the organization into a multi-billion dollar enterprise. During his career at […]
Sales Strategy Implementation: Why Culture Matters
Note from the Editor: Charles Fiaccabrino is a seasoned executive with 50+ years of sales management experience. Charles began his career at Hoffmann La Roche on April 1st, 1969 as the first diagnostics sales representative in the newly formed Diagnostics Division and helped grow the organization into a multi-billion dollar enterprise. During his career at […]
Help Them Help You: Good Managers Inspire Good Employee Performance
Gallup released its “State of the American Workplace” report, a comprehensive look at employee engagement and performance in the U.S. The study found that 30 percent of employees are engaged and inspired by their work, and at the other end, 20 percent are actively disengaged and uninspired. In the middle is the remainder: 50 million […]
Implementation: Turning Sales Theory into a Reality
Scores of manuscripts, books, periodicals, and assorted publications have been written about Sales and Sales Management–most of which are brilliantly conceived and well intentioned. The reader understands the basis of the information either theoretically, conceptually, and/or, as a practical matter, “gets” its significance. But, something might be missing and that something is: HOW do I do […]
Helpful Resources for Confident Business Decision Making
Ah, company pride. Your business has grown from the one-person startup in your living room’s corner into a rented office space with 20 employees. You’re finally a major competitor in your market segment. It’s time to expand operations. You’ve made all the right choices for your business so far. To expand safely, you need to […]
10 Principles of Change Management
Think of a Paradigm Shift as a change from one way of thinking to another. It’s a revolution, a transformation, a sort of metamorphosis. It just does not happen, but rather it is driven by agents of change. Change initiators would do well to involve their potential implementers early in the process, perhaps sharing responsibility […]
How to Best Manage the Effects of Technology on Our Lives
The first two decades of the 21st century has brought upon all of us an array of very perplexed issues and problems which are, by their own nature, very difficult to manage and resolve to any level of satisfaction: Continuing world financial crises; New technical and scientific developments; Starvation of over 1 billion people across […]
What Is a Chief Content Officer?
According to Wikipedia, “A chief content officer (CCO) is a corporate executive responsible for the digital media creation and multi-channel publication of the organization’s content (text, video, audio, animation, etc.) and is generally the highest ranking creative member of the organization. The Chief Content Officer is responsible for developing the organization’s content strategy, choosing content […]