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Go beyond Traditional Value-Based Management: Value Creation through Relative Shareholder Return

Value-Based Management (VBM) has been regarded traditionally as a tool to help investors evaluate firms, optimize performance management, and maximize shareholder value. However, there are mixed opinions on whether to utilize VBM as a mandatory investment or management tool.  Many investors, analysts, and executives, to this day, are skeptical of the influence and role of VBM […]

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Learning the First Tool of the Consulting Workshop Series: Charrette

In today’s business environment, management consulting firms must be ready to address client challenges and needs that will transform their business by 10 or 100 times.  Tools and methods must be scaled up to ensure applicability to the widest possible audience globally. The Consulting Workshop Series provides a good understanding of the 10 Methods of […]

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Consulting Workshop Series 101: Tools to Generating Effective and Innovative Ideas

Whether the focus is a strategy, operations, tax, finance, HR, or IT, management consulting firms have become a staple of corporate life. From defining strategic directions to simply serving as an additional pair of hands for outsourced work, management consultants have become inextricably linked to the success of most large organizations. However, festering underneath the […]

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You’re Building a Customer-centric Organization, So Where’s the Customer Department?

Transforming a product-driven firm to a customer-driven enterprise is inevitable today in order to stay ahead in today’s extremely competitive market.  The days of mass marketing, mass media communications, and little-to-none direct interface with customers are long gone.  The emphasis now should be on maximizing customer relationships and becoming customer-driven organizations rather than merely selling […]

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Leveraging the Innovation Effectiveness Curve: Your Key to Growth

For many companies, developing new products is a hit-or-miss proposition. Successful innovation–the kind that leads to customer engagement and profits–is rare and hard to achieve. Some have tried investing intensively in research and development. In a recent study conducted by booz&co. on public companies representing almost 60% of global R&D expenditures, it was found out […]

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Customer-centricity 101: Leading Organizations to be Customer-centric

Advances in technology and communication, combined with the explosive growth in data information, have given rise to a more empowered global consumer. Recent economic and political events highlight the need for companies to understand how consumers view the world and the most important attributes for their purchasing decisions. Responding effectively to rapidly changing consumer needs […]

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Sustained Solutions to Profitable Growth: the Dimensions of Intelligent Innovation

Over the last decade, companies have made greater strides in retooling their innovation engines. Leaner and faster, products are developed from concept and delivered to customers in record time. But even a Ferrari does not know where to drive. There are plenty of opportunities to enhance execution. Yet, inspiration and insights are increasingly getting to […]

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The Secret to Success in the Digital Age: Building a Customer-Centric Culture of Innovation

A large majority of organizations rarely focus on gathering and utilizing customer-centric knowledge.  So much so that they even introduce a product without having vital insights on the customer and their unmet needs, and they are often clueless about them.  Consequently, many product development initiatives fall flat as managers struggle to filter and evaluate ideas. […]

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Why Knowledge Management Strategy Is Important for Business Sustainability

In today’s business environment, learning and knowledge have become key success factors internationally and intangible resources are of vital importance. The struggle between competing firms has moved from tangible resources to intangible resources where knowledge and the ability to use knowledge have crucial roles. Organizations are becoming more global, multilingual, and multicultural with people being […]

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When Competition Starts with an S: Step-up Using the Strong-form Product Management Model

Most Product Managers have relatively narrow roles and decision rights on product portfolios are fragmented on various functions. This creates incoherence between a company’s product and its overall Corporate Strategy. What is needed is more accountable decision rights that align responsibility for results to one person who also has cross-functional decision-making authority. This realignment is […]

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Family Business: Strategic Planning at its Core

Family Businesses need to change and develop new strategies if they are to remain healthy and financially viable. The dynamic external environment, driven by increasing competitive markets, make it difficult for companies to maintain the status quo. Key issues stay constant year-on-year relative to particular qualities of the family firm and the strengths and challenges […]

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Product Strategy: The Advantages Smart Customization Offers

The advantages of Smart Customization are more visible in the manufacturing industry—owing to fairly speedy cash recoveries when factory costs are aligned to customer value.  It is becoming an integral pillar to Product Strategy in many organizations. However, services sector can also benefit from smart customization, but this demands relatively closer interactions with customers and […]

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